Customer Service Representative with Expertise in Multilingual Support
hace 7 días
Cpm International is a global company present in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical solutions for clients worldwide.
Our ClientWe partner with leading hygiene, health, and nutrition brands that people trust globally. Our client shares our relentless pursuit of a cleaner, healthier world. As a Customer Support Agent, you will handle customer queries via phone, email, chat, and social media, striving for first-contact resolution.
Key Responsibilities- Collaborate with consumers to answer product information requests and resolve queries professionally
- Analyse consumer problems and offer individual solutions
- Provide an omnichannel service via phone, email, chat, and social media
- Develop a sound understanding of the products and services offered by our client
To succeed in this role, you will require:
- Afluent level of Danish with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with attention to detail
- A professional outlook and proactive approach to problem-solving
This part-time position offers:
- Salary: €8,993 gross per year
- Incentives: Top performance incentives
- Holidays: 24 calendar holidays per year, plus paid bank holidays and 1 extra day in lieu
- Hybrid working arrangement: 4 days per month at the office, 20 hours/week
- Ongoing training and development opportunities
- Employee Assistance Program, Employee Benefits Club, and other perks
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Barcelona, Barcelona, España CPM A tiempo completoUnlock Your Career in Customer SupportCPM International, a global leader with a presence in over 30 countries, seeks a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This role offers the opportunity to work with diverse clients worldwide, providing multilingual support and driving customer satisfaction.
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