Customer Onboarding Specialist

hace 4 semanas


Barcelona, Barcelona, España Infraspeak A tiempo completo
Unlock Opportunities with Infraspeak

In a world where technology converges to make life easier, Infraspeak stands out as an Intelligent Maintenance Management Platform (IMMP). We empower thousands of teams daily to achieve more with fewer resources. By embracing our motto 'Be a Source of Good Life', we've transcended mere information repositories. Our platform is now a system of intelligence, turning data into actionable insights via cutting-edge tech.

About Us

Born in Porto, Portugal, we've grown into a fast-paced company partnering with customers worldwide – from Asia to Europe, Africa, and the Americas. With top investors backing us, we're driven by unlimited ambitions amidst limited resources. Come be part of our journey.

Job Description
  • Onboard new customers and guarantee maximum satisfaction and success for your portfolio.
  • Leverage upselling and cross-selling opportunities.
  • Cultivate feedback on our product and identify areas for improvement.
  • Occasionally support sales teams with technical demos.
  • Represent our brand at annual customer events and any necessary onsite meetings.
Requirements
  • Native Spanish speaker.
  • Fluent English speaker (compulsory).
  • Proficiency in French is a plus.
  • Degree in Engineering: Mechanical, Civil, or Electric (an asset).
  • Teaching passion and positive attitude towards challenges.
  • High energy levels and enthusiasm for customer interactions.
  • Self-motivation and strong work ethic.
  • Availability to travel occasionally abroad.
We Offer

A challenging environment where you'll see the company grow and yourself reach new heights. Enjoy flexible working hours, competitive compensation, performance-based bonuses, and perks like our modern co-working space in central Barcelona. You'll have a comprehensive two-week onboarding program in Porto, regular training sessions, and a balanced work environment that fosters autonomy, responsibility, ownership, and growth. Estimated Salary: €40,000 - €60,000 per year, depending on experience.

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