Technical Onboarding Specialist
hace 4 días
D-Edge is a leading-edge cloud-based e-commerce solutions provider for hotels, simplifying the life of independent hotels and hotel chains alike. As a subsidiary of the Accor group, we offer localized support, services, and tools to help hotels develop their online visibility and sales.
Our MissionWe help more than 18,000 hotels worldwide to grow their business through our innovative solutions. With a team of over 500 experts in 20+ countries, we provide exceptional support and guidance to our clients.
Job DescriptionJob Title: Technical Onboarding Specialist
Location: Remote (with occasional office visits)
Salary: $60,000 - $80,000 per year
The ideal candidate will be responsible for ensuring successful activation and implementation of our suite of products, following detailed guidelines and checklists while providing exceptional customer support. This role requires strong analytical skills, attention to detail, and excellent communication abilities.
Required Skills and Qualifications- Proactive and able to work independently
- Flexible with strong analytical skills and an eye for detail
- Problem-solving and teamwork skills
- Outstanding communication and writing skills
- Experience with B2B technology companies or hotels
- Knowledge of hospitality, GDS, or OTA
- Fluent in English and German
D-Edge offers a range of benefits, including:
- Health insurance
- Accor Employee Card: discount on hotel bookings
- 12 days per year to get involved in NGO projects
- Career development opportunities
As a remote-friendly company, we also offer flexibility and work-life balance. If you're passionate about delivering exceptional customer experiences and have a drive to succeed, we encourage you to apply.
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