Hospitality Ambassador for Luxury Resort Experience
hace 2 días
About Four Seasons
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a skilled Concierge Agent to join our Front of House team at the Four Seasons Resort Mallorca at Formentor.
Salary
The estimated annual salary for this position is $60,000 - $80,000, depending on experience and qualifications.
Job Description
The Concierge Agent plays a vital role in ensuring our guests receive unparalleled service throughout their stay. Key responsibilities include:
- Providing personalized guest services and making recommendations based on their preferences
- Greeting guests upon arrival and assisting with their needs
- Promoting hotel amenities, programs, and local attractions
- Maintaining accurate information about restaurants, museums, and other local activities
- Working closely with guests pre-arrival and during their stay to arrange services and make reservations
Requirements and Qualifications
To be successful in this role, you'll need excellent communication and interpersonal skills, as well as a strong knowledge of the local area and its attractions. You should be able to work effectively in a fast-paced environment and provide exceptional customer service.
Benefits
We offer a comprehensive benefits package, including competitive salary, comprehensive training and development opportunities, complimentary accommodation at other Four Seasons properties, and more.
What We Offer
- Competitive Salary: $60,000 - $80,000 per year
- Comprehensive Benefits Package
- Excellent Training and Development Opportunities
- Complimentary Accommodation at Other Four Seasons Properties
- Complimentary Employee Meals
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