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Customer Service Representative
hace 2 meses
About the Role
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities
- Provide top-notch customer service to clients via various communication channels
- Resolve customer complaints and issues in a fair and efficient manner
- Collaborate with colleagues to improve customer experience and satisfaction
- Troubleshoot and resolve technical issues related to our products and services
- Develop and implement process improvements to enhance customer journey and satisfaction
Requirements
- Proficiency in the Dutch language at a native speaking level and a C1 level in the English language
- Minimum MBO4 diploma, background in IT/finance/economy is a plus
- Excellent communication and problem-solving skills
- Proactive and solution-oriented approach
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- Yearly gross salary of €19,200
- Spanish classes
- Great Friday evening drinks
- Fitness bootcamps to stay fit and active
- Mindfulness classes
- Work at a tech startup where you can develop and there is room for your ideas
- Improve your professional skills: communication, innovation, and implementation of new technology
- Free lunch and breakfast at the office
- An international, close working environment with 24 nationalities
About Us
Blu Selection is a dynamic and ambitious company based in Valencia. We are a tech startup that is passionate about delivering exceptional customer service and providing innovative solutions to our clients. We are committed to creating a positive and inclusive work environment that fosters growth and development.
