Technical Support Specialist for Global Software Services
hace 1 semana
Discover a unique opportunity to enhance your professional and personal growth in an international setting with Blu Selection in Lisbon. Your responsibilities and impact as a Technical Support Specialist will be:
Key Responsibilities- Providing timely support to customers through inbound requests and documenting relevant case information.
- Assisting users with pre-sales, general inquiries, and technical issues via various channels, adapting the brand's voice and tone for seamless interactions.
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
To succeed in this role, you should possess:
Required Skills and Qualifications- A native level of German and a good level of English.
- An attentive listening skill, comfortable communication, and drive for excellence.
- A team player with a commitment to work and excitement about intercultural communication and the expatriate lifestyle.
You'll enjoy a comprehensive benefits package, including:
Benefits- Type of contract: one year contract, renewable every year.
- Paid training (1-4 weeks).
- Working hours: full-time (40 h/week; 5 days/week) on rotating shifts.
- Salary conditions – 2 options:
- Including free accommodation (shared flat, all bills included): €1125 gross/month.
- Excluding accommodation: €1490 € gross/month.
- Airport pick-up and administrative support for integration in Portugal.
- Subsequent reimbursement of flight costs.
- Free annual flight home.
- Accommodation in a room in a shared flat in Lisbon.
- Free Portuguese language courses, water sports activities, soft trekking, and more.
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