Technical Account Manager
hace 5 días
Job Summary:
We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our Enterprise customers, including Samsung, in the High-Tech and Manufacturing industry.
Key Responsibilities:
- Provide technical expertise and support to Enterprise customers, including Samsung, in the High-Tech and Manufacturing industry.
- Develop and execute strategies to drive customer adoption and use of AWS services.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective communication with customers.
- Identify and prioritize customer needs, and develop solutions to meet those needs.
- Provide regular updates and progress reports to management and stakeholders.
Requirements:
- 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Experience working for enterprise IT companies or with mission-critical enterprise business customers.
- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent in both English and Korean.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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