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Technical Account Manager
hace 2 meses
Job Title: Technical Account Manager - Financial Services
Company: MongoDB
Location: Remote
About the Role:
We are seeking a highly skilled Technical Account Manager to join our team at MongoDB. As a Technical Account Manager, you will be responsible for cultivating customer confidence and delivering positive, account-wide technical outcomes for our financial services customers.
Key Responsibilities:
- Deep Product Knowledge: Develop and maintain in-depth knowledge of MongoDB's product portfolio and its applications in the financial services industry.
- Customer Engagement: Proactively engage with customers to understand their unique use cases, goals, and requirements, and provide tailored solutions to meet their needs.
- Technical Leadership: Provide technical leadership and guidance to customers on how to build and scale solutions with MongoDB.
- Relationship Management: Foster strong relationships with customers and internal stakeholders to drive business growth and customer satisfaction.
- Business Impact: Measure and report on the business impact of your work, including customer satisfaction, retention, and revenue growth.
Requirements:
- Experience: Considerable experience designing, scaling, and managing production database deployments in financial services.
- Technical Expertise: Strong technical expertise in database solutions, cloud services, and modern service architectures.
- Leadership Skills: Exceptional leadership and communication skills, with the ability to work effectively with customers and internal stakeholders.
- Customer Focus: Strong customer focus, with the ability to understand and meet customer needs.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Technical Account Manager looking for a new challenge, please apply today.
