Italian Customer Service Ambassador
hace 4 semanas
Teleperformance Spain is a renowned customer experience management and contact centre business process outsourcing leader, employing over 420,000 people in 88 countries across various languages and industries.
We strive to create a work environment that inspires and motivates our employees, ensuring they feel proud to be part of Teleperformance through job satisfaction and a great work environment.
The company's commitment to excellence has earned it the Great Place to Work certification and Top Employer recognition.
Job DescriptionThis role involves providing frontline service to customers, routing calls to the appropriate department, and ensuring efficient resolution of customer queries.
- Provide a friendly and professional service to customers
- Rout calls to the relevant department for effective issue resolution
- Meet agreed-upon Key Performance Indicators (KPIs)
- Perform duties in accordance with established policies and procedures
- Maintain a working knowledge of products and services
This role requires strong communication skills, ability to work under pressure, and excellent time management. The ideal candidate should have:
- Native level of Italian language proficiency
- Excellent English language skills, both written and verbal
- Minimum of 2 years' experience in customer-facing roles, preferably in a similar industry
- Ability to work independently with minimal supervision
- Strong problem-solving and analytical skills
We offer a competitive salary package, including:
- Full-time contract with a standard schedule from 9:00 AM to 6:00 PM, Monday to Friday
- Gross annual salary: 18,461.68€
- A hybrid working model allowing flexibility and work-life balance
- One-week initial training program for onboarding and skill development
- Referral Program offering referral fees up to 2,000€
- Ongoing coaching and support for personal and professional growth
- International business casual environment fostering collaboration and creativity
- Permanent Contract and comprehensive benefits package
-
Customer Service Ambassador
hace 2 meses
Barcelona, Barcelona, España Minacs A tiempo completoJob Title: Customer Service AmbassadorJob Description: We are seeking a highly skilled Customer Service Ambassador to join our team in Barcelona. As a Customer Service Ambassador, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction and loyalty.Your Responsibilities:Provide...
-
Customer Service Ambassador
hace 19 horas
Barcelona, Barcelona, España Ttec A tiempo completoAbout UsTtec is a company that specializes in creating customer experiences. Our mission is to make customers happy.Job DescriptionWe are looking for a Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for resolving customer issues via chat services including chat, text, email, social media, direct...
-
Customer Service Ambassador in Fashion
hace 20 horas
Barcelona, Barcelona, España Minacs A tiempo completoUnlock a Career with Unmatched Growth OpportunitiesWe're a pioneering technology and services leader that empowers brands to evolve. As a global company, we operate in over 70 countries, helping renowned brands improve their businesses with cutting-edge technology and integrated solutions.The role of Customer Service Ambassador in Barcelona offers an...
-
Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoAre you passionate about delivering exceptional guest experiences? We are seeking a highly motivated and friendly individual to join our team as a Customer Service Ambassador at Purobeach.The ideal candidate will be responsible for creating a warm and welcoming atmosphere, ensuring that every guest feels valued and cared for. As a Customer Service...
-
Customer Service Ambassador
hace 3 semanas
Barcelona, Barcelona, España Jujur A tiempo completoJob Description:As a Customer Service Ambassador for Jujur, you will play a vital role in delivering exceptional customer experiences. This position is based in Barcelona, Spain and requires full-time dedication.Duties and Responsibilities:Handle incoming customer inquiries via various channels, ensuring timely responses and resolutions within the agreed...
-
Customer Service Ambassador
hace 20 horas
Barcelona, Barcelona, España Minacs A tiempo completoJob OverviewWe are seeking a Customer Service Ambassador to join our team in Barcelona. As a game-changer, you will be responsible for providing exceptional customer service and support to our clients in the fashion industry.SalaryThe salary for this position is 18,400 euros per year, working 39 hours per week with a rotative schedule between Monday and...
-
Dutch Customer Service Ambassador
hace 5 días
Barcelona, Barcelona, España Nordsabroad A tiempo completoNordsabroad Job Offer">Job Overview:">We are looking for a skilled Dutch Customer Service Ambassador to join our team at Nordsabroad. As the first point of contact for clients, you will be responsible for handling inquiries, technical complaints, and questions related to online banking and phone apps. Your primary goal will be to provide end-to-end solutions...
-
Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España Thefork A tiempo completoAt TheFork, we're passionate about connecting diners with their favorite restaurants and creating unforgettable experiences. As a Customer Service Ambassador, you'll be the face of our brand, providing exceptional support to our customers and helping them navigate our platform with ease. Your Key ResponsibilitiesProvide top-notch customer service via phone,...
-
Customer Service Ambassador for Healthcare
hace 19 horas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoDynamic Customer Service Role in Barcelona In collaboration with David Kennedy Recruitment, a leading recruitment agency, we are seeking a highly skilled and fluent Swedish-speaking Customer Service Ambassador to join a prestigious technology BPO business in the healthcare industry. This exciting opportunity is based in Barcelona, Spain, and offers a...
-
Customer Service Ambassador
hace 19 horas
Barcelona, Barcelona, España Accor A tiempo completoDelivering Exceptional Guest Experiences at SLS BarcelonaSLS Barcelona, a five-star urban resort, is seeking a Customer Service Ambassador to join its team. Located in the heart of Barcelona's waterfront district, our hotel offers an unparalleled level of luxury and service.Company Overview: As a flagship property of Accor, SLS Barcelona embodies the essence...
-
Customer Service Ambassador
hace 5 días
Barcelona, Barcelona, España Minacs A tiempo completoWe're seeking a talented Customer Service Representative to join our team in Barcelona, Spain. As a key member of our Fashion industry customer service team, you will be responsible for delivering exceptional customer experiences and resolving user inquiries in a timely and professional manner.Our ideal candidate is proficient in Italian and has...
-
Customer Service Ambassador for European Markets
hace 20 horas
Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team in Barcelona, Spain. As a key member of our customer service department, you will be responsible for providing exceptional support to our European customers via email, telephone, and chat.About the RoleThis is a full-time position (40 hours per week) that offers the...
-
Italian Market Customer Service Representative
hace 20 horas
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoItalian Market Customer Service PositionWe are looking for an experienced and passionate Customer Service Representative to join our Italian market team in Barcelona, Spain. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring our customers' needs are met with professionalism and...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoCustomer Service Representative - Italian SpeakerDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Customer Service Representative for their Barcelona office. The ideal candidate will have native or fluent Italian skills, both verbal and written, and a minimum of 1 year of customer...
-
Dutch Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España NordsAbroad A tiempo completoNordsAbroad is looking for a skilled Dutch Customer Service Ambassador to join our dynamic team. In this role, you will be the primary point of contact for clients of a leading bank, providing exceptional customer service and support.Key Responsibilities:Handle client inquiries, technical complaints, and questions related to online banking and phone apps,...
-
Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España Choco A tiempo completoAbout ChocoWe're on a mission to revolutionize the global food system by making it sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently. We're looking for talented individuals to join our team and help us achieve our ambitious goals.Job SummaryWe're seeking a...
-
Global Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España W. L. Gore & Associates A tiempo completoJob DescriptionWe are seeking a highly skilled Global Customer Service Ambassador to join our team at W. L. Gore & Associates in Barcelona.About the RoleThis is an exciting opportunity to work with diverse customers across Europe, providing functionally excellent customer service in multiple languages.You will be responsible for delivering high-quality order...
-
Customer Service Ambassador for International Travellers
hace 4 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoImagine being part of a dynamic team that connects international travellers with their dream destinations. As a Customer Service Ambassador, you will be the face of our prestigious travel company, ensuring every customer has an unforgettable experience.About the RoleThis exciting opportunity is perfect for someone who is passionate about delivering...
-
Barcelona, Barcelona, España Crossbeam A tiempo completoAre you a passionate and customer-focused individual looking to take your career to the next level in beautiful Greece? At Crossbeam, we are seeking an experienced Senior Customer Service Ambassador to join our team and provide exceptional support to our clients.Role OverviewAs a Senior Customer Service Ambassador, you will be responsible for ensuring that...
-
Dutch Customer Service Ambassador
hace 20 horas
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout Talent Search PeopleTalent Search People is a renowned recruitment agency dedicated to connecting talented individuals with exceptional job opportunities. We are passionate about helping our clients find the perfect fit for their teams, and we're committed to providing our candidates with a seamless experience.Role OverviewWe're currently seeking a...