Global Command Center Manager
hace 3 semanas
We are seeking a seasoned people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your key responsibilities will include leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading root cause investigations, and implementing changes to avert future risk and drive process improvements for Global Operation teams.
A successful candidate will possess a high degree of customer service focus, excellent communication skills, and the ability to think forward. You will be surrounded by people who are wickedly smart and believe that world-class service is critical to customer happiness.
This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You will have the opportunity to participate in solutions to business problems that are truly unique to Amazon.
We value attention to detail, customer obsession, and a desire to always find and remove customer impacts. Strong communication skills are a must, as this is a global team based in US, EU, UK, and following a sun model to manage customer impacting events from creation to services restoration.
We are continually striving to enhance our team's process, tools, and services we offer to our customers. Our focus is on impact elimination for our customers and mean time to restore services when a customer or customers are impacted.
-
Global Command Center Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon A tiempo completoJob Title: Global Command Center ManagerWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Global Command Center Manager, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading...
-
Global Command Center Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon A tiempo completoJob Title: Global Command Center ManagerWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Global Command Center Manager, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading...
-
Senior Manager of Global Command Center Incident Response
hace 2 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoJob SummaryApp Jet Center is seeking a highly skilled and experienced Manager to lead our Global Command Center Incident Response team in the EU. As a key member of our Operations team, you will be responsible for managing a team of engineers and ensuring the timely and effective resolution of high-severity incidents impacting our customers.Key...
-
Senior Operations Manager
hace 3 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoWe are seeking a seasoned Operations Manager to lead our EU Command Center team. As a key member of our global operations team, you will be responsible for ensuring the smooth operation of our Command Center, leading high-severity response calls, and driving process improvements.Key Responsibilities:Lead high-severity response calls and ensure fast and...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...
-
Global Command Center Incident Response Manager
hace 2 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the Role:We are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
-
Eu Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
-
Eu Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
-
Eu Command Center Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and...
-
Eu Command Center Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and...
-
Senior Manager EU Command Center Incident Response
hace 3 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Manager to lead our EU Command Center Incident Response team.Key Responsibilities:Lead high-severity response calls to ensure fast and accurate triage for a global remote support organization.Direct engineers for resolution and lead root cause investigations to implement changes and drive process...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoThis role is with Amazon, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Summary:We are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoThis role is with Amazon, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Summary:We are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced...
-
Manager EU Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
-
Manager EU Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
-
Command Center Operations Manager
hace 2 semanas
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to lead our global Command Center. This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. Our team is a global team, so...
-
Manager Eu Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
