Global Command Center Incident Response Manager
hace 2 semanas
About the Role:
We are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading root cause investigations, and implementing changes to avert future risk and drive process improvements for Global Operation teams.
Key Responsibilities:
- Lead high-severity response calls and ensure fast and accurate triage for a global remote support organization.
- Direct engineers for resolution and lead root cause investigations.
- Implement changes to avert future risk and drive process improvements for Global Operation teams.
Requirements:
- Forward-thinking with People Management skills.
- High degree of customer service focus and excellent communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About the Team:
Our team is a global team based in the US, EU, UK, and India, using a follow-the-sun model to manage customer impacting events from creation to service restoration. We strive to enhance our team's processes, tools, and services we offer to our customers, focusing on impact elimination for our customers and mean time to restore services when a customer or customers are impacted.
-
Senior Manager of Global Command Center Incident Response
hace 2 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoJob SummaryApp Jet Center is seeking a highly skilled and experienced Manager to lead our Global Command Center Incident Response team in the EU. As a key member of our Operations team, you will be responsible for managing a team of engineers and ensuring the timely and effective resolution of high-severity incidents impacting our customers.Key...
-
Eu Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
-
Eu Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
-
Senior Manager EU Command Center Incident Response
hace 3 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Manager to lead our EU Command Center Incident Response team.Key Responsibilities:Lead high-severity response calls to ensure fast and accurate triage for a global remote support organization.Direct engineers for resolution and lead root cause investigations to implement changes and drive process...
-
Eu Command Center Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and...
-
Eu Command Center Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and...
-
Manager EU Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
-
Manager EU Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
-
Manager Eu Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
-
Manager Eu Command Center Incident Response
hace 4 semanas
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
-
Eu Command Center Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoJob Summary:We are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. The ideal candidate will have a strong background in people management, technical support, and networking experience. As a Manager, you will be responsible for leading high-severity response calls, ensuring fast and accurate...
-
Global Command Center Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon A tiempo completoJob Title: Global Command Center ManagerWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Global Command Center Manager, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading...
-
Global Command Center Manager
hace 3 semanas
La Coruña, La Coruña, España Amazon A tiempo completoJob Title: Global Command Center ManagerWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Global Command Center Manager, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution, leading...
-
Global Incident Response Manager
hace 2 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoJob SummaryAmazon is seeking an experienced people manager to lead our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. You will be responsible for removing risk to the customer, resolving globally impacting barriers, and driving innovation within the...
-
Senior Operations Manager
hace 3 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoWe are seeking a seasoned Operations Manager to lead our EU Command Center team. As a key member of our global operations team, you will be responsible for ensuring the smooth operation of our Command Center, leading high-severity response calls, and driving process improvements.Key Responsibilities:Lead high-severity response calls and ensure fast and...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...
-
Command Center Manager
hace 4 semanas
La Coruña, La Coruña, España App Jet Center A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...
-
Senior Incident Response Manager
hace 3 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoThis is an exciting opportunity to join Amazon's global Command Center team as a Senior Incident Response Manager. We are looking for a passionate and talented leader who can drive innovation and remove risk to our customers.As a member of our team, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a...
-
Senior Incident Response Manager
hace 2 semanas
La Coruña, La Coruña, España Mygwork A tiempo completoAmbitious and results-driven Manager sought to spearhead our Global Command Center, driving innovation and removing risk to our customers. As a key member of our team, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage, and directing engineers for resolution. Your expertise in people management, customer...
-
Senior Incident Response Manager
hace 2 semanas
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoJob Summary:Amazon Eu Sarl (Spain Branch) - C16 is seeking a highly skilled Senior Incident Response Manager to join our global Command Center team. As a key member of our team, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution,...