Manager Eu Command Center Incident Response

hace 2 días


La Coruña, La Coruña, España Amazon A tiempo completo
About the Role

We are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.

This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be surrounded by people who are wickedly smart and believe that world-class service is critical to customer happiness.

Key Responsibilities
  • Lead high-severity response calls and ensure fast and accurate triage for a global remote support organization.
  • Direct engineers for resolution and lead root cause investigations.
  • Implement changes to avert future risk and drive process improvements for Global Operation teams.
Requirements
  • Forward-thinking with People Management skills.
  • High degree of customer service focus and excellent communication skills.
  • Experience with networking technology (TCP/IP, subnetting, DNS, and DHCP).
  • Experience in a Desktop Support role at a technology company.
  • Experience supporting Windows, Mac, and/or Linux operating systems in a corporate setting.


  • La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...


  • La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Manager EU Command Center Incident Response, OTS Command Center, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution,...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Manager EU Command Center Incident Response, OTS Command Center, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution,...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    EU Command Center Incident Response ManagerAbout the RoleAmazon is seeking an experienced people manager to lead our global Command Center team. As a Manager of EU Command Center Incident Response, you will be responsible for removing risk to the customer, resolving globally impacting barriers, and driving innovation within the team. You will be part of a...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    EU Command Center Incident Response ManagerAbout the RoleAmazon is seeking an experienced people manager to lead our global Command Center team. As a Manager of EU Command Center Incident Response, you will be responsible for removing risk to the customer, resolving globally impacting barriers, and driving innovation within the team. You will be part of a...


  • La Coruña, La Coruña, España Mygwork A tiempo completo

    Job Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...


  • La Coruña, La Coruña, España Mygwork A tiempo completo

    Job Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...


  • La Coruña, La Coruña, España myGwork A tiempo completo

    About the RoleWe are seeking an experienced People Manager to join our global Command Center team at myGwork. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level....


  • La Coruña, La Coruña, España myGwork A tiempo completo

    About the RoleWe are seeking an experienced People Manager to join our global Command Center team at myGwork. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level....


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesOn a typical day, your reporting staff will lead high-severity response calls, ensure fast and accurate...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesOn a typical day, your reporting staff will lead high-severity response calls, ensure fast and accurate...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesLead high-severity response calls and ensure fast and accurate triage for a global remote support...


  • La Coruña, La Coruña, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesLead high-severity response calls and ensure fast and accurate triage for a global remote support...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España App Jet Center A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España App Jet Center A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up. Your primary responsibility will be to lead high-severity response calls, ensure fast and accurate triage for a global remote support...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España Mygwork A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España Mygwork A tiempo completo

    About the RoleWe are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España Mygwork A tiempo completo

    This role is with Amazon, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Summary:We are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced...

  • Command Center Manager

    hace 2 días


    La Coruña, La Coruña, España Mygwork A tiempo completo

    This role is with Amazon, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Summary:We are seeking an experienced people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced...