Customer Service Specialist in Fine Jewelry

hace 4 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Customer Service Opportunity in Athens

We are seeking a skilled Customer Service Specialist to join our team in Athens. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in the fine jewelry industry.

About the Role

Your responsibilities will include:

  • Providing excellent customer service via phone and email
  • Handling customer queries efficiently
  • Upselling and promoting products
  • Managing fraud orders and processing returns
  • Informing customers about promotions and discounts

Requirements

To succeed in this role, you will need:

  • To be a native Dutch speaker with excellent English skills (C1 level)
  • To be client-oriented and highly reliable
  • To have strong problem-solving skills and adaptability
  • To be open to working in a multicultural environment

What We Offer

This is a full-time position with 40 hours per week and a salary of €14,400 per year, plus up to €100 bonus per month. You will also receive accommodation allowance of €125 gross per month for the first year, extra €80 gross monthly for the initial 12 months, and relocation package including flight ticket to Athens, hotel accommodation for 4 weeks with breakfast, assistance in finding a flat + real estate agency fee paid by the Company.

Benefits

You will enjoy a variety of benefits, including:

  • Vouchers and discounts
  • Free Greek classes
  • Events, outings, and parties all year round

About Us

Our company, Blu Selection, is located in Athens and offers a comprehensive training program delivered by major brands. We take care of our employees' career development, language skills, accommodation, and social integration. We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world.



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