Norwegian Customer Experience Ambassador in Barcelona

hace 1 semana


Barcelona, Barcelona, España Recruitas A tiempo completo

We are seeking a skilled Norwegian-speaking professional to join our team as a customer experience agent in Barcelona. Located in the heart of this vibrant city, you will be part of a dynamic and passionate team that prioritizes delivering exceptional service to customers.

Key Responsibilities:

  • Respond to customer inquiries via chats, calls, and social media queries
  • Provide customers with product and service information, using available resources to identify required information
  • Manage and resolve customer complaints, maintaining an up-to-date customer information system
  • Identify and escalate priority issues, following up on customer calls where necessary

About You:

  • You possess native or fluent Norwegian language skills, both verbally and written, with a good command of English
  • You have strong customer orientation and previous customer service experience is advantageous
  • You are available to work shifts in an international call centre setting and are proficient in office software

What We Offer:

  • A competitive salary range of approximately €38,000 - €42,000 per annum
  • The opportunity to work in a fast-paced, customer-centric environment
  • Ongoing training and development to enhance your skills and expertise


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