Norwegian Customer Experience Ambassador in Barcelona
hace 1 semana
We are seeking a skilled Norwegian-speaking professional to join our team as a customer experience agent in Barcelona. Located in the heart of this vibrant city, you will be part of a dynamic and passionate team that prioritizes delivering exceptional service to customers.
Key Responsibilities:
- Respond to customer inquiries via chats, calls, and social media queries
- Provide customers with product and service information, using available resources to identify required information
- Manage and resolve customer complaints, maintaining an up-to-date customer information system
- Identify and escalate priority issues, following up on customer calls where necessary
About You:
- You possess native or fluent Norwegian language skills, both verbally and written, with a good command of English
- You have strong customer orientation and previous customer service experience is advantageous
- You are available to work shifts in an international call centre setting and are proficient in office software
What We Offer:
- A competitive salary range of approximately €38,000 - €42,000 per annum
- The opportunity to work in a fast-paced, customer-centric environment
- Ongoing training and development to enhance your skills and expertise
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