Lisbon Customer Support Associate

hace 2 semanas


Alicante, Alicante, España Blu Selection A tiempo completo

With the rapidly evolving economy, delivering exceptional customer service has become paramount. As a Lisbon Customer Support Associate with Blu Selection, you will be part of a multinational organisation that provides top-notch sales and customer service solutions.

Your role will involve:

Key Responsibilities
  • Responding to customer inquiries in a timely and efficient manner
  • Identifying and resolving issues to ensure high customer satisfaction
  • Maintaining accurate records in our CRM system
  • Providing ad-hoc support as needed
  • Collaborating with a diverse team of professionals from over 80 nationalities

To succeed in this role, you will need:

Essential Skills and Qualifications
  • To be a native Dutch speaker
  • A business-level proficiency in English
  • A willingness to work abroad and adapt to new environments
  • Excellent communication and listening skills
  • Ability to work effectively in a team setting

We offer a competitive package including:

Benefits
  • A long-term fixed-term contract renewable every year
  • Full-time employment with 40 hours/week
  • Mondays to Fridays, with flexibility to work between 7am-10pm (8 hours/day + 1 hour break)
  • A salary of €1040 gross/month including free accommodation or €1298 gross/month excluding accommodation
  • Reimbursement of initial flight expenses after 3 months
  • Airport pickup and assistance with paperwork, opening a bank account, etc.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company
  • Real career opportunities within different career paths

Lisbon offers a unique blend of culture, history, and lifestyle. You can expect:

Lifestyle in Lisbon
  • A colourful city view and rich cultural heritage
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous café culture
  • Friendly people, good vibes, and a happy-go-lucky urban life
  • A large English-speaking local community and international environment

Your future employer is committed to your growth and well-being, offering:

Company Overview
  • A multinational organisation with a reputation for excellence in sales and customer service solutions
  • A supportive and inclusive work environment


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