Global Customer Experience Specialist in Lisbon
hace 19 horas
Company Overview
We are Blu Selection, a global player in the market, seeking highly skilled professionals to join our team. Our company is dedicated to providing exceptional customer experiences for top brands like Microsoft, Abercrombie & Fitch, and Pinterest.
Salary
The estimated monthly salary for this role is between €1040 (with accommodation) and €1298 (without accommodation), providing a competitive compensation package.
Job Description
This role involves working as a Customer Service or Content Moderation Specialist in Lisbon, Portugal. As a Global Customer Experience Specialist, you will be responsible for:
- Providing exceptional customer service to clients from the Dutch market via phone, email, or social media
- Supplying customers with accurate information and resolving any issues that may arise
- Validating written content for a social media platform to ensure accuracy and quality
Required Skills and Qualifications
To succeed in this role, you will need:
- A native level of Dutch and at least a B1 level of English
- A passion for customer service, content moderation, or technical support
- Knowledge of the value and impact of excellent customer experience
- An attentive listening skill, comfortable communicating with people, and being energetic, innovative, and proactive
Benefits
This position offers a comprehensive relocation package, including:
- Accommodation in an apartment for up to a year, partially covered by your paycheck
- Flight cost reimbursement
- Support with paperwork
Additionally, you can enjoy training opportunities provided by the company, ranging from 5 days to 5 weeks, depending on the project, and participate in free time activities such as Portuguese lessons, sport activities, cooking classes, parties, and language exchanges.
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