Key Player in Delivering Exceptional Customer Experience
hace 1 semana
Company Overview
Viking Assistance Group is a leading provider of roadside assistance services, committed to delivering exceptional customer experiences. Our team is dedicated to helping individuals in vulnerable situations receive the support they need.
About the Role
We are seeking a skilled Customer Consultant to join our team. As a key member of our team, you will play a vital role in receiving and responding to phone inquiries from customers who require roadside assistance. You will work closely with our partners in the insurance and automotive industries, providing expert guidance on various questions related to roadside assistance.
Responsibilities
Your primary responsibilities will include:
- Responding to customer inquiries in a professional and timely manner
- Providing expert guidance on roadside assistance-related queries
- Working collaboratively with our team to resolve customer issues efficiently
Requirements
To succeed in this role, you will possess:
- Experience in customer service, with a strong focus on delivering excellent results
- Fluency in Finnish, both spoken and written, as well as proficiency in English
- Good knowledge of data and technology
- A clean criminal record
Benefits
We offer a competitive salary range of €25,000 - €35,000 per annum, depending on experience. Additionally, you can expect:
- Newly renovated offices with sea views in Torrevieja
- A great working environment with experienced colleagues
- Comprehensive training and opportunities for personal and professional growth
- A rotating schedule
How to Apply
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