Global Customer Service Ambassador
hace 8 horas
In today's competitive economy, delivering exceptional customer service is vital for businesses to thrive. As a Customer Service Representative, you will be part of a renowned European company and play a crucial role in providing top-notch support to clients.
Your key responsibilities and impact as a Customer Service Representative include:
- Responding promptly to incoming customer inquiries
- Identifying issues and offering effective solutions
- Maintaining exceptionally high levels of customer satisfaction
- Recording important data in our CRM system
- Providing ad-hoc support to meet individual needs
- Collaborating with your team to achieve common goals and objectives
To succeed in this role, you should possess the following qualities and skills:
- You are a native English speaker or have an excellent command of the language
- You are motivated to work abroad and committed to your career growth
- You excel in communication and listening skills, allowing you to effectively engage with diverse customers
- You are a team player, willing to collaborate with colleagues from various nationalities
We offer a competitive salary package that reflects the cost of living in Lisbon:
Salary:** €1,298 gross per month (excluding accommodation) or €1,040 gross per month (including free accommodation)
We provide additional benefits to support your well-being and integration into our international team:
- A long-term fixed-term contract, renewable annually
- A full-time schedule (40 hours/week), with flexible working hours between 7am-10pm, Monday to Friday
- A comprehensive compensation package, including reimbursement of initial flight expenses after three months
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Opportunities for career advancement within our global organization
Lisbon offers a unique blend of culture, history, and lifestyle that makes it an attractive destination for expats. Enjoy a warm climate, stunning beaches, and a vibrant city life filled with delicious food, cultural events, and friendly locals.
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