Global Customer Support Specialist

hace 1 semana


Alicante, Alicante, España Tui Musement A tiempo completo

At TUI Musement, we offer a unique opportunity for individuals to start their career as a Global Customer Support Specialist. This role requires the ability to work with diverse clientele from around the world, ensuring that their holiday experiences are nothing short of exceptional.

About Our Offer

We provide an attractive salary of 21,000€ gross per year, complemented by a variable monthly payment of 10% of the salary upon achievement of targets. This incentive-based model allows you to earn more based on your performance.

In addition to the competitive compensation, we offer flexible working arrangements, allowing you to work remotely from anywhere in Spain. This flexibility is accompanied by permanent contracts and multiple opportunities for career development within the company.

The benefits extend beyond monetary rewards. We provide paid training days, free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons, and complimentary access to our dedicated We Care Team & 24/7 Wellbeing Hub. These resources enable you to enhance your skills, stay healthy, and maintain a perfect work-life balance.

About the Job

As a Global Customer Support Specialist, you will be the primary point of contact for our guests 24/7 from around the world. Your exceptional communication skills in Dutch and English will help resolve any complaints efficiently, turning unhappy customers into satisfied ones.

You will also collaborate closely with other departments daily, ensuring seamless customer service delivery. With market-leading training and support, this role offers a fantastic opportunity for growth and quick advancement.

Requirements

To excel in this position, you should be efficient, organized, and a good problem solver. You must be able to multitask effectively, remain calm under pressure, and quickly adapt to new technology and products. Strong verbal and written communication skills in Dutch and communicational English are essential.

Additionally, you should be able to work flexible shift patterns, including rotating daytime and occasional night shifts. If you possess these qualities and are eager to join a dynamic team, we invite you to apply for this exciting opportunity.



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