Customer Success Manager
hace 3 semanas
Job Title: Customer Success Manager - DSO Partnership
Job Summary:
We are seeking a highly skilled Customer Success Manager to join our team and lead the development of strategic partnerships with Dental Support Organisations (DSOs). As a key member of our commercial team, you will be responsible for building and maintaining strong relationships with DSO stakeholders, identifying opportunities for growth and improvement, and driving business results.
Key Responsibilities:
- Develop and execute strategic plans to drive business growth and improve customer satisfaction
- Build and maintain strong relationships with DSO stakeholders, including commercial teams and clinical leaders
- Identify opportunities for process improvement and implement changes to enhance collaboration and efficiency
- Monitor and report on key performance indicators (KPIs) to measure the success of DSO partnerships
Requirements:
- 5+ years of experience in account management or customer success
- 3+ years of experience in the dental industry
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
About Us:
Envista Holdings is a global leader in the development, manufacturing, and marketing of dental products and solutions. We are committed to delivering high-quality products and services that meet the needs of our customers and partners.
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