Technical Support Specialist for Industrial Automation
hace 2 semanas
Looking to launch your career in technical support? Schneider Electric is seeking a talented individual to join our team as a Technical Support Specialist for Industrial Automation. In this role, you will provide high-quality technical assistance to customers, ensuring their satisfaction and resolving issues related to commissioning, configuration, troubleshooting, and product selection.
About the RoleWe are looking for a skilled and motivated individual who is passionate about delivering exceptional customer experiences. As a Technical Support Specialist, you will be responsible for:
- Providing expert technical guidance to customers via phone, email, or chat
- Assisting with log and configuration file requests
- Performing remote connections to diagnose and resolve customer issues
- Staying up-to-date with new products, technologies, and applications through ongoing proactive research and learning
In return for your hard work and dedication, we offer a competitive salary of €36,000 per annum, paid internships with flexible hours (20-30 hours/week), and the opportunity to enhance your development and employability through our Trainee's Academy program. You will also enjoy time flexibility to combine your internship with your studies, one day of free disposal per month, and the possibility of extension or contracting.
We value diversity and inclusion, and strive to create an environment where everyone feels welcome and valued. Our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - guide our actions and decisions, and we encourage all employees to contribute to creating a more resilient, efficient, and sustainable world.
If you are passionate about delivering exceptional customer experiences and are eager to learn and grow with us, please submit your online application. We look forward to hearing from you
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