Dutch Speaking Customer Service Representative for Tech Company

hace 3 días


Barcelona, Barcelona, España Minacs A tiempo completo

Experience the Power of a Game-Changing Career

">

Are you looking to grow and be inspired in a dynamic and innovative team? We're a global technology and services leader that powers the brands of the future, helping well-known companies improve their businesses with cutting-edge technology and integrated solutions.

This is an exciting opportunity to join our team of game-changers as a Dutch Speaking Customer Service Representative in Barcelona. You'll work on-site, handling inbound activity, such as calls, emails, chat, and tasks, related to customer post-sales requests. You'll also handle outbound calls when necessary to solve issues with customers and different internal business units.

In this role, you will:

  • Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
  • Handle outbound calls when necessary to solve issues with customers and different internal business units
  • Create quotes and follow up with cross-selling/up-selling and a proactive and service attitude
  • Ensure personal knowledge of the Store portfolio and Post sales processes are maintained
  • Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow-up, refund requests and escalations

You'll be part of a great team where we value game-changers who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

We're looking for someone with:

  • A proficient or bilingual level of Dutch and advanced English skills
  • At least 1 year of relevant experience
  • Strong communication, customer-facing, and customer care skills
  • Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)
  • Achievement and target-oriented, customer-driven, and motivated to work in sales
  • IT knowledge and technical understanding
  • The ability to listen to customers and conduct effective qualification skills to ensure a comprehensive understanding of customer needs

We offer a competitive salary of €20,000 per annum, plus up to €2,000 in bonus per annum, a full-time 39 hours/week permanent contract, Monday to Friday, from 09.00 to 18.00, and great office location in Barcelona. We also offer referral bonuses and paid training about the company and the project you will be working on.

Career Growth and Personal Development

We invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If you're looking for a challenging role that will help you grow and develop your skills, we encourage you to apply today



  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    Job SummaryWe are seeking a highly skilled Dutch speaking Customer Service Representative to join our client, a leading Outsourcing/BPO company in Barcelona. As a key member of the team, you will be responsible for delivering exceptional customer service and support to clients.


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    About the RoleWe are partnering with a leading Outsourcing/BPO company to find a skilled Dutch-speaking Customer Service Sales Representative for their Barcelona office.Responsibilities


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Join our dynamic team as a Dutch Speaking Service Representative in Barcelona!Dutch Speaking Service RepresentativeThis is an exciting opportunity to work with a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions.About the Job:You will be part...


  • Barcelona, Barcelona, España TOPTALENT A tiempo completo

    Job Title: Dutch Speaking Customer Service ExpertAbout TOPTALENTWe are a dynamic and creative team looking for a skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    About the Role">We are seeking a highly skilled Dutch-speaking customer service representative to join our team at Recruitment Direct. As a customer service representative, you will be responsible for providing top-notch support to our clients in the banking sector.">Key Responsibilities:">Provide exceptional customer service to Dutch-speaking clients via...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Discover a new opportunity at Head Hunt International as a Dutch Customer Service Representative. Based in Athens, Greece, you will have the chance to work with a world-leading tech company and enjoy an excellent relocation package.About the RoleWe are seeking a highly skilled and fluent Dutch speaker to join our customer support team. As a Dutch Customer...


  • Barcelona, Barcelona, España Language Matters A tiempo completo

    About Language Matters: We are a fast-growing company that specializes in the automobile industry, and we are currently looking for an experienced Customer Service Executive who is fluent in Dutch to join our team in London. Our company values diversity, friendliness, and motivation, and we offer a hybrid work scheme with 2-3 days in the office.Job...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is partnering with a leading multinational technology BPO company to recruit a highly skilled Dutch speaking Customer Service Representative for their Barcelona office.This exciting opportunity offers a unique chance to work in a dynamic and creative team environment, providing exceptional customer care to clients worldwide.Key...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Unlock a part-time opportunity in Barcelona's fashion scene with Cross Border Talents as a Dutch-speaking Customer Service Representative. This role offers you a chance to represent a renowned global fashion brand and help customers with their inquiries and needs.Key Responsibilities:Handle customer inquiries and provide solutions across various...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    Overview: David Kennedy Recruitment is partnering with a leading multinational technology BPO company to find a skilled Customer Service Representative for their Barcelona office. This role offers an excellent opportunity to work in a dynamic team, develop your skills, and advance your career.">Salary: The remuneration package is based on experience, skills,...


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    At Talent Search People, we are seeking a highly skilled Dutch speaking customer service representative to join our team. About the Role:We are looking for an individual with excellent level of Dutch and English, who is able to provide top-notch customer service and support to our clients in the pharmaceutical sector. The ideal candidate will have strong IT...


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    We are seeking a highly skilled Dutch customer service professional to join our team in Barcelona. With a native level of Dutch and good command of English, this opportunity is ideal for those passionate about delivering exceptional customer experiences.Job SummaryTalent Search People is an international company looking for a talented individual to provide...


  • Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    About the RoleWe are seeking a skilled Dutch-speaking Customer Support Representative to join our team in Barcelona. As a key member of our customer-facing team, you will provide exceptional service to clients, ensuring their needs are met quickly and efficiently.Job SummaryThis is a full-time role with a competitive salary package based on experience,...


  • Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Work as a Dutch Speaking Customer Service ProfessionalTalent Search People - Native Speakers is looking for a dedicated and multilingual individual to join our team in Barcelona, Spain. As a Dutch Speaking Customer Service Professional, you will play a key role in providing exceptional customer service to our clients from various backgrounds.In this exciting...


  • Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Innovative Outsourcing Company Seeks Dutch-Speaking Customer Service ProfessionalAbout the RoleAs a Dutch-speaking Customer Service Representative at Wibit Consulting & Services (Wibitcs), you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide high-touch support to customers via phone, email,...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Company Overview">We are a leading international recruitment agency, Head Hunt International, and we provide excellent opportunities for experienced customer service professionals to work with top tech leaders.Salary and Benefits">The competitive monthly salary is €2,500 plus two extra salaries per year. We also offer healthcare benefits, numerous...


  • Barcelona, Barcelona, España ADM Value A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team in the Netherlands. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking guests, ensuring their needs are met and exceeded.About ADM VALUEADM VALUE is a leading provider of...


  • Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Description:We are seeking a Dutch Speaking Customer Support Specialist to join our team in Barcelona. This role is ideal for those passionate about helping others and thriving in a fast-paced environment.Key Responsibilities:Provide exceptional customer service via phone, email, chat, or automated alerts.Efficiently handle customer inquiries and...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    **Job Title:** Customer Service Representative Dutch Language Specialist Location: Barcelona As a customer service representative, you will be the face of our company and interact with clients in their native language. This role requires excellent communication skills, patience, and empathy. We are looking for a highly motivated individual to join our...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    Company Overview">David Kennedy Recruitment is a leading recruitment agency partnering with top multinational technology BPO companies. We are working with a leading technology BPO company to recruit a Dutch speaking Customer Service Representative for their Barcelona office.Salary:The salary for this role is competitive and based on experience, skills, and...