Dutch Speaking Support Specialist
hace 9 horas
Company Overview
">David Kennedy Recruitment is a leading recruitment agency partnering with top multinational technology BPO companies. We are working with a leading technology BPO company to recruit a Dutch speaking Customer Service Representative for their Barcelona office.
Salary:
The salary for this role is competitive and based on experience, skills, and performance, offering an excellent remuneration package.
Job Description
">We are seeking a skilled Dutch speaking customer service representative to join our client's dynamic and creative team in Barcelona, Spain. As a customer service representative, you will be handling incoming B2C user requests via telephone and email, providing response and resolution within SLA to customers.
">Duties and Responsibilities:
- Handle incoming B2C user requests via telephone and email
- Log call details onto case management systems and provide response and resolution within SLA to customer
- Solve requests/incidents that require a higher level of technical knowledge
- Support technical enquiries and manage incidents of the client's product, car electrical chargers
- Progress/close service requests to a satisfactory conclusion on call management system
- Proactively update customers with status and resolution progress
- Monitor/progress all open queries in queue
- Escalate potential service issues to appropriate level
- Ensure contractual SLA is maintained
- Respond to any reasonable task posed by the assigned manager
- Achieve an excellent customer satisfaction level
Requirements
- Native/fluent in Dutch, both verbal and written
- Proficiency in English (minimum B2 level)
- Strong aptitude for working in a customer service environment
- Excellent customer care skills, with the ability to listen to and understand customer needs
- Capable of taking ownership of calls and progressing them to resolution or escalating them when needed
- Are able to implement and manage changes in processes
- Have good communication and team skills, flexibility
Benefits
This is a full-time position with a rotating shift schedule from Monday to Sunday, 09:00 AM - 08 PM. Our company offers:
- An excellent remuneration package based on experience, skills, and performance
- A dynamic and creative team with positive and friendly atmosphere
-
Dutch Speaking Customer Support Specialist in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout This OpportunityWe are seeking a highly skilled and customer-focused Dutch speaking customer support specialist to join our team in Barcelona.
-
Dutch Speaking Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Randstad Spain A tiempo completoAre you looking for a challenging and rewarding career opportunity in customer service? Do you have a passion for delivering exceptional service to customers? If so, we encourage you to apply for the position of Dutch Speaking Support Specialist at Randstad Spain. As a key member of our support team, you will be responsible for acting as second-line support...
-
Dutch Speaking Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completoAt Recruitment Apple Lovers, we are seeking a skilled Dutch speaking customer support specialist to join our team in Barcelona, Spain.The ideal candidate will possess strong communication skills, be fluent in both Dutch and English, and have experience working in a customer service environment.This is a full-time, permanent position with opportunities for...
-
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob Description:We are seeking a Dutch Speaking Customer Support Specialist to join our team in Barcelona. This role is ideal for those passionate about helping others and thriving in a fast-paced environment.Key Responsibilities:Provide exceptional customer service via phone, email, chat, or automated alerts.Efficiently handle customer inquiries and...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAre you a sales professional looking to expand your skills and experience? We have an exciting opportunity for a Dutch-speaking Business Development Specialist to join our team in Barcelona, Spain. Our client is a leading British board game manufacturer with a strong commitment to long-term success and global growth.Key Responsibilities:Identify and...
-
Dutch-Speaking Customer Support Expert in Morocco
hace 3 semanas
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoCompany OverviewWe are Multilingual Jobs Worldwide, a leading provider of job opportunities for individuals with exceptional language skills.About the RoleWe are seeking a highly skilled Dutch-Speaking Customer Support Expert to join our team in Rabat, Morocco. As a customer support specialist, you will be responsible for providing top-notch service to our...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoUnlock Your Potential in Digital SalesImagine starting your career anew in a vibrant European city, where the Mediterranean sun and beautiful coastline enhance each workday. As a Dutch-speaking Junior Campaign Specialist, you'll immerse yourself in a role that blends creativity with growth, engaging in digital sales to support clients and craft impactful...
-
Dutch Language Support Specialist
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoJoin a Dynamic Team at TeleperformanceWe are seeking a highly skilled Dutch Language Support Specialist to provide exceptional customer service to our clients. The ideal candidate will have a native level of Dutch, excellent communication skills, and a minimum of 2 years of experience in customer service.Key Responsibilities:Provide frontline service to...
-
Dutch Speaking Customer Service Expert
hace 3 semanas
Barcelona, Barcelona, España TOPTALENT A tiempo completoJob Title: Dutch Speaking Customer Service ExpertAbout TOPTALENTWe are a dynamic and creative team looking for a skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.
-
Digital Sales Specialist
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoUnlock Your Potential in Digital SalesAs a Dutch-Speaking Junior Sales Campaign Specialist at Cross Border Talents, you will play a key role in driving client growth and success. Your primary responsibility will be to consult with Dutch-speaking clients, helping them create and optimize Google Ads campaigns tailored to their goals.Main...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoUnlock Your Career Potential in BarcelonaImagine transforming your career in a vibrant city, where the Mediterranean coastline and glorious sunshine create the perfect backdrop for your workday. As a Dutch-speaking Junior Campaign Specialist, you'll engage in a role that blends creativity with personal growth, focusing on digital sales to assist clients and...
-
Customer Support Specialist for German-Speaking Clients
hace 4 semanas
Barcelona, Barcelona, España Criteo A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Head Hunt International A tiempo completoDutch Customer Service & German Technical Support OpportunitiesOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.As a Customer Support Specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales.Key...
-
Dutch Google Ads Specialist
hace 3 semanas
Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completoDutch Google Ads SpecialistAs a Dutch Google Ads Specialist at Digital Gravity Ltd, you will work closely with Dutch companies and Digital Marketing & Online Advertising Agency Partners to identify and apply the most effective advertising solutions. Key responsibilities include implementing creative strategies to improve client relationships, providing...
-
Multilingual Digital Marketing Specialist
hace 8 horas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Dutch Speaking Junior Campaign SpecialistWe are a digital marketing agency based in Barcelona, specializing in Google products. We are seeking a motivated Junior Campaign Specialist fluent in Dutch to join our team, working on a hybrid schedule with remote work and office time.Key Responsibilities:Campaign Execution: Assist in planning, launching,...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completo**Unlock Your Potential in Digital Sales**As a Dutch-Speaking Junior Campaign Sales Consultant at Cross Border Talents, you will embark on an exciting journey in digital sales, helping clients achieve their goals through expert campaign strategies.**Key Responsibilities:**Act as a trusted advisor for Dutch-speaking clients, creating and optimizing Google Ads...
-
Customer Support Specialist with Dutch Language Skills
hace 3 semanas
Barcelona, Barcelona, España Astrea Recruitment A tiempo completoAstrea Recruitment is a renowned recruitment agency that transforms job search challenges into inspiring paths of change and support. With 17 years of excellence in the recruitment field, we take pride in placing talented individuals with top clients in the customer experience industry.We are currently seeking determined, organized, and responsible...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Veralto A tiempo completoJob Description:Eskso, a global leader in packaging design and print solutions, is seeking a skilled Technical Support Specialist to join our team. This role involves providing advanced technical support for our customers, utilizing your expertise in Esko WebCenter and other related products.About the Job:Provide second-line assistance to software support...
-
Dutch Speaking Sales Executive
hace 4 semanas
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoWe are seeking a highly skilled Dutch Speaking Sales Executive to join our team at Wibit Consulting & Services (Wibitcs) in Barcelona. This is an exciting opportunity for a motivated individual to take on a challenging role and contribute to the success of our company.Company Overview: Our client is a leading entertainment industry company that collaborates...
-
Digital Marketing Campaign Specialist
hace 4 semanas
Barcelona, Barcelona, España Eco Plus Solutions A tiempo completoEco Plus Solutions, a cutting-edge digital marketing agency based in Barcelona, seeks a motivated Junior Campaign Specialist fluent in Dutch to join our team.About UsWe specialize in Google products and are committed to supporting your career growth with a comprehensive benefits package and opportunities for professional development within our...