Dutch Speaking Support Specialist

hace 1 día


Barcelona, Barcelona, España Randstad Spain A tiempo completo

Are you looking for a challenging and rewarding career opportunity in customer service? Do you have a passion for delivering exceptional service to customers? If so, we encourage you to apply for the position of Dutch Speaking Support Specialist at Randstad Spain. As a key member of our support team, you will be responsible for acting as second-line support for our first-line Sales Advisors, guiding customers through their Lynk & Co journey, and managing various administrative tasks related to order management, insurance, payment process, claim management, and GDPR compliance.

Responsibilities
  • Act as second-line support for our first-line Sales Advisors
  • Guide customers through their Lynk & Co journey
  • Manage various administrative tasks related to order management, insurance, payment process, claim management, and GDPR compliance
  • Collaborate with internal and external stakeholders to resolve customer queries and issues
Requirements
  • At least 6 months of experience working as a customer service agent or similar job
  • A GREAT service (and sales) mindset
  • Secondary-level education or higher
  • Good computer skills
  • You are a (near-)native speaker in Dutch
  • A very good command of the English language


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