Dutch Speaking Customer Service Representative

hace 20 horas


Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo
About the Role

We are seeking a skilled Dutch-speaking Customer Support Representative to join our team in Barcelona. As a key member of our customer-facing team, you will provide exceptional service to clients, ensuring their needs are met quickly and efficiently.

Job Summary

This is a full-time role with a competitive salary package based on experience, skills, and performance, including an increased salary after 7 months. The successful candidate will work Monday to Friday, 8:00 AM - 5:00 PM, enjoying a balanced work-life routine and access to paid annual leave.

Key Responsibilities

As a Customer Support Representative, your main goal will be to provide top-notch service to customers. Your responsibilities will include:

  • Handling incoming customer queries via phone, email, chat, or automated alerts, ensuring user needs are met promptly
  • Accurately recording call details in the system, guaranteeing responses and resolutions meet agreed Service Level Agreements (SLAs)
  • Staying updated on services and products, particularly those tailored to specific customer applications, to provide effective support
  • Escalating potential service issues to senior team members as needed to maintain smooth service delivery
Requirements

To succeed in this role, you will need:

  • Native or fluent Dutch language skills (verbal and written) and proficiency in English (minimum B2 level)
  • At least 1 year of experience in customer service, preferably in the automotive industry or with electric vehicles
  • Strong competency in IT platforms (Windows, MS Office, internet configuration) and ability to navigate technical systems effectively
  • Excellent communication and customer care skills, with the ability to listen, understand, and address customer needs
About Wibit Consulting & Services

We are a leading Outsourcing/BPO company, collaborating with international businesses to deliver innovative solutions. Our dynamic team thrives in a fast-paced environment, driven by creativity, collaboration, and customer satisfaction.

Our team offers a positive and friendly atmosphere, with opportunities for growth and development. If you're passionate about helping others and thrive in a dynamic setting, we invite you to apply for this exciting opportunity in Barcelona.



  • Barcelona, Barcelona, España TOPTALENT A tiempo completo

    Job Title: Dutch Speaking Customer Service ExpertAbout TOPTALENTWe are a dynamic and creative team looking for a skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    About the Role">We are seeking a highly skilled Dutch-speaking customer service representative to join our team at Recruitment Direct. As a customer service representative, you will be responsible for providing top-notch support to our clients in the banking sector.">Key Responsibilities:">Provide exceptional customer service to Dutch-speaking clients via...


  • Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completo

    At Recruitment Apple Lovers, we're looking for a talented Customer Service Representative to join our team in Barcelona, Spain.This role is ideal for a native Dutch speaker with excellent communication skills and a passion for providing top-notch customer service.You will be responsible for handling incoming customer requests via phone and email, providing...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    About the RoleWe are partnering with a leading Outsourcing/BPO company to find a skilled Dutch-speaking Customer Service Sales Representative for their Barcelona office.Responsibilities


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    At Talent Search People, we are seeking a highly skilled Dutch speaking customer service representative to join our team. About the Role:We are looking for an individual with excellent level of Dutch and English, who is able to provide top-notch customer service and support to our clients in the pharmaceutical sector. The ideal candidate will have strong IT...


  • Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Work as a Dutch Speaking Customer Service ProfessionalTalent Search People - Native Speakers is looking for a dedicated and multilingual individual to join our team in Barcelona, Spain. As a Dutch Speaking Customer Service Professional, you will play a key role in providing exceptional customer service to our clients from various backgrounds.In this exciting...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Discover a new opportunity at Head Hunt International as a Dutch Customer Service Representative. Based in Athens, Greece, you will have the chance to work with a world-leading tech company and enjoy an excellent relocation package.About the RoleWe are seeking a highly skilled and fluent Dutch speaker to join our customer support team. As a Dutch Customer...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Customer Service Representative - Dutch SpeakerWe are seeking a highly skilled and fluent Dutch speaker to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Your Key Responsibilities:Provide responsive and friendly customer service via...


  • Barcelona, Barcelona, España ADM Value A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team in the Netherlands. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking guests, ensuring their needs are met and exceeded.About ADM VALUEADM VALUE is a leading provider of...


  • Barcelona, Barcelona, España Language Matters A tiempo completo

    About Language Matters: We are a fast-growing company that specializes in the automobile industry, and we are currently looking for an experienced Customer Service Executive who is fluent in Dutch to join our team in London. Our company values diversity, friendliness, and motivation, and we offer a hybrid work scheme with 2-3 days in the office.Job...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    We are looking for a skilled Customer Service Representative with native Dutch language skills to join our team at Cross Border Talents in Barcelona. As a key member of our customer support team, you will play a vital role in ensuring excellent customer service experience through professional communication and problem-solving.About the RoleEstimated Salary:...


  • Barcelona, Barcelona, España Toptalent A tiempo completo

    Customer Support Representative - Dutch (Job Description)At Toptalent, we are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries and providing exceptional support to our clients.Duties and Responsibilities:Handle incoming customer...


  • Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Dutch speaking Customer Support Representative to join our client's vibrant team in Barcelona. This dynamic customer support role is ideal for individuals passionate about helping others and thriving in a fast-paced environment.Key ResponsibilitiesCustomer Inquiries: Efficiently handle incoming...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Newco Communications is seeking a skilled Dutch Language Customer Service Representative to provide exceptional support to our clients.Main Responsibilities:Handle first line inbound administrative support requests in Dutch by phone and email in a professional and courteous manner.Provide accurate and timely information to customers regarding our range of...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    Teleperformance, a global leader in contact center services, is seeking highly skilled professionals to join our team as Dutch-speaking customer service representatives. **Company Overview**With over 4,700 employees in 10 locations worldwide and certified as a Great Place to Work and Top Employer, we offer an excellent work environment with opportunities for...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    About ADM VALUE, a subsidiary of the TESSI group, is a leader in customer relationships and experience. We operate in 6 countries with 16 production sites, offering innovative solutions to enhance the customer experience.We have a global presence with:Locations in France, Spain, Morocco, Madagascar, Mauritius, and SenegalA worldwide network of 16...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is partnering with a leading multinational technology BPO company to recruit a highly skilled Dutch speaking Customer Service Representative for their Barcelona office.This exciting opportunity offers a unique chance to work in a dynamic and creative team environment, providing exceptional customer care to clients worldwide.Key...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    Company Overview">David Kennedy Recruitment is a leading recruitment agency partnering with top multinational technology BPO companies. We are working with a leading technology BPO company to recruit a Dutch speaking Customer Service Representative for their Barcelona office.Salary:The salary for this role is competitive and based on experience, skills, and...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    About the RoleWe are seeking a Customer Service Representative with Dutch language skills to join our team in Barcelona. As a member of our global team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesTaking incoming customer contacts via telephone, email, chat, and other automated alerts and resolving...


  • Barcelona, Barcelona, España Nordsbroad A tiempo completo

    Job Title: Dutch Customer Support RepresentativeNordsbroad is seeking a highly skilled and motivated Dutch Customer Support Representative to join our team.Key Responsibilities:Provide exceptional customer service to guests in the Dutch market.Assist guests with their inquiries, resolve issues, and deliver outstanding customer experiences.Collaborate with...