Dutch Speaking Customer Service Expert
hace 5 días
We are looking for a skilled Customer Service Representative with native Dutch language skills to join our team at Cross Border Talents in Barcelona. As a key member of our customer support team, you will play a vital role in ensuring excellent customer service experience through professional communication and problem-solving.
About the Role- Estimated Salary: €32,000 - €40,000 per year, depending on experience.
The successful candidate will be responsible for addressing and resolving customer inquiries via phone, email, and chat channels, providing accurate product and service information, troubleshooting and resolving customer issues, documenting interactions, and maintaining detailed records. You will work closely with the team to improve the customer experience and ensure satisfaction through professional and courteous communication.
Requirements- Native Dutch speaker with strong English communication skills.
- Previous experience in customer service is an asset.
- Excellent interpersonal and communication skills.
- Ability to adapt to rotational shifts from Monday to Friday.
- Strong time management and teamwork skills.
- Flight Assistance: Reimbursement up to 500€ for relocation flight.
- Accommodation Support: Assistance provided to help find housing in Barcelona.
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