Customer Service Representative for High-Touch Support
hace 16 horas
Innovative Outsourcing Company Seeks Dutch-Speaking Customer Service Professional
About the RoleAs a Dutch-speaking Customer Service Representative at Wibit Consulting & Services (Wibitcs), you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide high-touch support to customers via phone, email, chat, and automated alerts.
Key Responsibilities- Handle incoming customer inquiries efficiently, ensuring timely responses and solutions that meet our service level agreements (SLAs).
- Record call details accurately in our call management system, maintaining compliance with contractual SLAs.
- Stay up-to-date on our services and products, particularly those customized for individual customer needs.
- Escalate potential service issues to senior team members as needed, ensuring smooth resolution processes.
To excel in this role, you must possess:
- A native or fluent command of Dutch, with a minimum B2 level of English.
- At least one year of experience in customer service; experience in the automotive industry is an asset.
- Competency in IT platforms, including Windows, MS Office, and internet configuration.
- Excellent listening and communication skills, with a strong ability to understand and address customer needs effectively.
We offer a competitive remuneration package based on your experience and performance. You will enjoy a flexible schedule, working 30 hours per week with a shift from 3 PM to 9 PM, allowing for a great work-life balance. Our vibrant work environment fosters a positive and friendly atmosphere, and you will benefit from 23 days of paid annual leave to recharge and explore all that Barcelona has to offer.
Why Choose Us?At Wibit Consulting & Services (Wibitcs), we value our employees' growth and development. You will receive guidance and tools necessary to reach your full potential in a supportive environment. Step into a role where you can make a difference, build meaningful connections with customers, and grow professionally—all while enjoying the incredible city of Barcelona.
-
Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at CPM International. Based in Barcelona, this role offers the opportunity to work with a global client and provide exceptional customer service in multiple languages.As a Customer Service Representative, you will be responsible for delivering high-quality service to our clients,...
-
Barcelona, Barcelona, España Cpm International A tiempo completoWe are looking for a skilled Customer Service Representative to join our team at CPM International. As a representative of our company, you will be responsible for delivering first-class service to our customers and providing them with exceptional support. Key Responsibilities: • Collaborate with customers to resolve product information requests and...
-
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoOverviewWe are seeking a highly skilled and empathetic customer service representative to join our team at Teleperformance Spain. As a customer support advisor, you will be the primary point of contact for international travelers, providing exceptional service and support via email and phone.
-
Customer Service Representative for Swiss Market
hace 4 semanas
Barcelona, Barcelona, España team A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. This is a unique opportunity to work in a dynamic environment and provide exceptional support to our customers.ResponsibilitiesEstablish trust with every customer, representing the company's values.Provide first-level support for domains, email, hosting,...
-
Customer Service Sales Representative
hace 1 mes
Barcelona, Barcelona, España Webhelp Spain A tiempo completoCustomer Service Sales RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Take incoming customer calls and respond to...
-
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalWe are a global company with a presence in over 30 countries, providing multilingual support to diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.We celebrate diversity and welcome everyone, fostering an inclusive workplace where you can bring your whole self to work.Job...
-
Customer Service Representative for New Balance EMEA
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout New BalanceNew Balance is a global brand committed to delivering innovative products that combine function, fashion, performance, and style. As a Customer Service Representative for the EMEA region, you will play a crucial role in supporting the company's values and delivering exceptional customer service.Job DescriptionWe are looking for an...
-
Customer Service Representative for Jewelry Brand
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoOur esteemed client, a leading jewelry and accessories manufacturer, seeks an exceptional Customer Service Representative to join their dynamic team in Barcelona. With a passion for fashion and jewelry, you will be responsible for delivering top-notch support to clients and contributing to the company's mission to provide exceptional customer...
-
Customer Service Representative for International Travel Support
hace 26 minutos
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECTTEC is a global company dedicated to delivering exceptional customer experiences. Founded in 1982, we've helped leading brands engage with millions of customers through various channels. Our mission is to make customers happy by combining humanity and technology.Job OverviewWe are seeking an Italian-English Customer Service Representative to join...
-
Global Customer Service Representative for New Balance
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoJob OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Global Customer Service Representative for New Balance. This role is an exciting opportunity to work with a leading global brand, providing exceptional customer service to clients worldwide.About CPM InternationalCPM International has a strong presence in over...
-
Customer Service Representative
hace 2 meses
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoCustomer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Newco Communications A tiempo completoWe are seeking a Customer Service Representative to join our team at Newco Communications. As a key member of our customer support team, you will be the primary point of contact for customers in Germany, providing exceptional service and ensuring their needs are met.Salary: $45,000 - $55,000 per year, depending on experienceAbout the Role:In this role, you...
-
Customer Service Representative for New Balance EMEA
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support to cater to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide. Our inclusive workplace celebrates diversity, fostering an environment where everyone feels valued and...
-
Customer Service Representative for Language Education
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our B2C Customer Care Team based in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded throughout their language learning journey with Alpadia...
-
Customer Service Representative for Europe
hace 16 horas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAre you a passionate individual with excellent communication skills looking to take your career to the next level? Look no further! Cross Border Talents is seeking a talented Customer Service Representative to join our team in various beautiful countries across Europe.About UsWe are a dynamic company that specializes in providing exceptional customer service...
-
Customer Service Representative for Tobacco Industry
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoTeleperformance Greece, a leading customer service company, is seeking a skilled Customer Service Representative to join our team in Greece. In this role, you will be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.About the RoleThis is an exciting opportunity to work...
-
Customer Service Representative for New Balance
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoJob OverviewCPM International is a global company with a presence in over 30 countries, providing multilingual support to diverse markets. We prioritize customer service, sales, and technical support solutions worldwide.About CPM InternationalWe celebrate diversity and welcome individuals from all backgrounds. Our accessible workplace fosters inclusion and...
-
Serbian Customer Service Representative for JTI
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Greece A tiempo completo**Customer Service Opportunity with Teleperformance Greece**We are seeking a talented and skilled Serbian-speaking customer service representative to join our team at Teleperformance Greece. As a representative of JTI, one of the world's most esteemed companies in the tobacco industry, you will be the primary point of contact for customer requests.This is an...
-
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at CPM International. In this role, you will be working closely with consumers to answer product information requests and resolve queries in a professional and skillful manner.Your Key Responsibilities:Work collaboratively with consumers to answer product...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International has a global presence in over 30 countries, offering multilingual support in various languages tailor-made to the needs of our diverse markets. Our focus on customer service, sales, and technical support solutions for clients worldwide drives our success. We celebrate diversity and welcome everyone, embracing unique...