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Cloud Sales Expert

hace 1 mes

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

We are looking for a Cloud Sales Coach to join our team in Teleperformance Spain. As a Cloud Sales Coach, you will play a key role in delivering training programs and ensuring sales training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.

The ideal candidate will have extensive knowledge in Sales methodology, training experience, and Google Ads product knowledge. They will also be able to track, measure, and analyze training results and impacts on business and present those back to the Operations Managers and Client.

This is a full-time position with a competitive salary of approximately €40,000 per year, depending on qualifications and experience. Benefits include long-term contract, established career path, and dynamic business casual environment.

Key Responsibilities:
  • To plan, develop, and deliver onboarding and ongoing training programs based on needs analysis and in conjunction with new product launches, features, etc.
  • To ensure sales training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
  • To promote the implementation of internal and external best practices into the product training which lead to improved sales performance and profit.
  • To align with LoB management teams (Cluster managers, TL,..) on a weekly basis to review the training plan progress and insights from QA and to collect feedback and needs.
  • To be an Ads sales expert providing training (80%) and support (20%) to all roles in the project on how to implement various aspects of the Ads product in a way that will benefit the end client through increased profitability and customer satisfaction.
Requirements:
  • BA/BS degree or equivalent practical experience.
  • Extensive knowledge in Sales methodology
  • Training experience is a plus (these applications will be prioritized)
  • Google Ads product knowledge is a plus
  • Strong interest in delivering training in a classroom setting
  • Strong influencer that can act on management level and influence internal stakeholders that can drive change at the string pace needed
  • Ability to speak and write English fluently and idiomatically (Additional language is a plus)
  • Public speaking skills
  • Outstanding organizational skills
  • Good analytical skills
  • Project management skills preferable
Benefits:
  • Full-time (39 hours/week) position
  • This is a Hybrid working model in Barcelona
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project)
  • Long-term contract
  • Competitive Salary (approximately €40,000 per year)
  • Established career path to grow within the project
  • Employment with the world's largest provider of contact centre services
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team