Lisbon Customer Service Representative for Luxury Hotel Chain
hace 2 días
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a customer service representative in Lisbon. As a key member of our team, you will be responsible for providing exceptional customer service through phone, email, and live chat.
About the Role
You will be working with customers to resolve issues encountered during the booking process or loyalty programs. Your primary goal will be to find the right solution for each customer, ensuring they have a positive experience with our luxury hotel chain.
Responsibilities
- Providing customer service by phone, email, and live chat
- Solving issues encountered during the booking process or loyalty programs
- Finding the right solution for each customer
- Following up on issues during the vacation
- Providing good solutions including refunds to customers
- Managing good and qualified lead generation
Requirements
To succeed in this role, you should possess the following skills and qualifications:
- A fluent level of German (a good level of English would be a plus)
- You are looking for a job opportunity abroad
- You are addicted to traveling
- You are motivated and committed to your work
- You have excellent communication and listening skills
- You are a team player and willing to work with many other nationalities
What We Offer
We offer a competitive salary package, including:
- Type of contract: long-term fixed-term contract, renewable every year
- Working hours: full-time (40h/week) on rotating shifts (depending on the project)
- Hybrid work options
- Salary conditions: 1050€ gross/month including free accommodation (shared flat, all bills included), 1400€ gross/month excluding accommodation
- For international candidates: reimbursement of initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
Living in Lisbon
Lisbon is a colorful city with a rich cultural history. You can expect a warm climate all year, sunny beach life next to the Atlantic, and a large English-speaking local community and international environment.
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled customer service representative to join our team at a luxury hotel chain in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our guests through phone, email, and live chat.Your primary focus will be on resolving issues encountered during the...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you looking for a challenging and rewarding career opportunity as a customer service representative? We are seeking an experienced professional to join our team at a luxury hotel chain in Lisbon. As a customer service representative, you will be responsible for delivering exceptional customer experiences through various channels including phone, email,...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Lisbon Customer Service Representative for Streaming Platform\
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you ready to take your customer service skills to the next level? Blu Selection is seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Lisbon.We are a multinational organisation recognised as one of the best sales and customer service solutions providers in the world, with a diverse team of talents from over 80...
-
Customer Service Representative in Lisbon
hace 18 horas
Barcelona, Barcelona, España Blu Selection A tiempo completoBlu Selection is a leading multinational organization that provides exceptional customer service solutions. We are currently seeking a highly motivated and skilled CUSTOMER SERVICE REPRESENTATIVE IN LISBON.This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer experiences and have excellent communication...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a skilled Beauty Customer Service Representative to join our team in Lisbon. As a key member of our international customer service team, you will be responsible for managing consumer requests, providing exceptional solutions, and ensuring customer satisfaction.Key ResponsibilitiesManage consumer requests through various channels,...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoOverviewWe are seeking a motivated Customer Service Representative to join our international team in sunny Lisbon. Our client, a renowned provider of sales and customer service solutions, is dedicated to supporting their customers through exceptional service.
-
Barcelona, Barcelona, España Initiate International A tiempo completoInternational Client Service Representative OpportunityWe are seeking a highly skilled Customer Service Luxury Ambassador to join our team at Initiate International in Cape Town, South Africa. As a Danish speaking Customer Service Luxury Ambassador, you will be responsible for delivering exceptional customer service to our international client base.Job...
-
Barcelona, Barcelona, España Accor Hotels A tiempo completoCompany Overview: SLS Barcelona, a 5-star urban resort, brings seaside glamour to Barcelona's waterfront. This hotel offers an array of exclusive amenities, including rooftop dining and bars, swimming pools, a spacious ballroom, break-out rooms, a spa, and fitness center.About the Job: We are seeking a Call Center Agent to join our pre-opening team at SLS...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoYour role as a Multilingual Customer Service Representative will be to provide top-notch support to customers via phone, email, and chat, addressing their queries related to orders, subscriptions, and invoices. Delivering an exceptional customer experience is paramount.ResponsibilitiesAssist customers with all their queries, ensuring prompt resolution and...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Werfen A tiempo completoOverviewAt Werfen, we are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This is a unique opportunity to work in a dynamic environment and make a significant impact on our customers' experience.Job SummaryThe successful candidate will be responsible for handling customer inquiries, resolving issues, and ensuring timely order...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout Blu SelectionWe are a dynamic and innovative company that offers an exciting opportunity for individuals to take on the role of International Customer Service Representative in our Lisbon, Portugal office.Job SummaryThis is a fixed-term contract position with the possibility of renewal. As an International Customer Service Representative, you will be...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoCompany Overview">We are Blu Selection, a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Our company is located in Lisbon and we take care of our employees from their career development, language skills, accommodation to social integration.">Job Description">We...
-
Customer Service Representative
hace 2 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout UsBlu Selection is a company that works alongside well-known brands, offering a unique opportunity for individuals to share their knowledge and experience with customers.Job OverviewWe are seeking a Retail Customer Service Agent to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing...
-
Customer Support Ambassador for Luxury Automotive Brand
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleYou have experience in luxury customer service or the hotel industry and are based in Berlin. Our client – a luxury automotive brand – is looking for customer care agents to give customers the highest quality service.About the CompanyAn innovative luxury automotive brand is creating an in-house Customer Interaction Center. They have offices...
-
Luxury Customer Service Professional
hace 4 semanas
Barcelona, Barcelona, España Initiate International A tiempo completoAt Initiate International, we are seeking a highly skilled Luxury Customer Service Professional to join our esteemed team in Cape Town, South Africa.The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience.Job DescriptionWe are looking for an exceptional individual who is passionate about delivering world-class customer...
-
Customer Service Representative for JTI
hace 2 días
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoAbout UsTeleperformance Greece is a leading customer experience company that provides exceptional service to clients across various industries.Job OverviewWe are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the primary point of contact for customers,...
-
Luxury Hotel Service Manager
hace 2 días
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoOverviewAs a seasoned professional, you will have the opportunity to lead a team of dedicated individuals in delivering exceptional guest experiences at Hyatt Hotels Corporation. Our luxury hotel service manager role requires strong leadership skills, excellent communication abilities, and a deep understanding of hotel management systems.Estimated...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team in Lisbon. As an International Customer Service Agent, you will be responsible for providing exceptional support to customers through various communication channels.Key ResponsibilitiesAssist customers via phone, email, or social media, ensuring...
-
Customer Service Representative Lisbon
hace 4 días
Barcelona, Barcelona, España Blu Selection A tiempo completoYou are invited to become a valued member of our international team at Blu Selection in sunny Lisbon. Our company is renowned for providing top-notch sales and customer service solutions globally.Your role as a customer service agent will involve:Supporting our clients by assisting their customers via phone and email with queries about products and...