Customer Support Specialist for Cancer Diagnostics
hace 4 días
At Leica Biosystems, we're committed to advancing cancer diagnostics and improving lives. As a Customer Support Specialist, you'll play a crucial role in providing exceptional support to our customers and sales teams.
About the JobThis on-site position is based in Barcelona and will involve various tasks, including:
- Receiving and processing customer requests for price quotations, purchase orders, and order changes;
- Maintaining rapport with customers through various media interactions;
- Utilizing tools like internal shop and Sales Force to transfer quotations to SAP as orders;
- Purchasing and tracking goods on orders;
- Cordinating timely deliveries to meet customer needs;
- Monitoring open orders via ZSOS;
- Retrieving customer information, stock status, and purchase order status using LMS Shop/Sales Force.com and SAP;
To be successful in this role, you'll need:
- Knowledge of SAP/ERP systems;
- Fluency in Spanish and English, with strong time management and organizational skills;
- A continuous improvement mindset and strong customer-oriented approach;
We estimate the salary for this position to be around €35,000 - €50,000 per annum, depending on location and experience.
Why Work with UsAt Leica Biosystems, we value diversity and inclusivity. We believe that every moment matters when it comes to cancer diagnostics, and we're committed to creating a workplace where everyone can grow and thrive.
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