Customer Service Coordinator
hace 1 día
Leica Biosystems is a global leader in cancer diagnostics with a mission to advance cancer diagnostics and improve lives. We're seeking an experienced Customer Service Coordinator to join our team.
This on-site role provides critical support to customers and sales teams, ensuring seamless interactions across various media channels. As a key member of our operations team, you will be responsible for:
- Receiving and processing customer requests for price quotations, purchase orders, and order changes;
- Maintaining rapport with customers to deliver exceptional service through all forms of communication;
- Utilizing tools like SAP, LMS Shop, and Sales Force.com to manage customer information, stock status, and purchase orders;
- Coordinating timely delivery and minimizing open orders at month-end;
To excel in this role, you will require:
- A strong understanding of SAP/ERP systems;
- Fluency in Spanish and English, with excellent time management and organizational skills;
- A customer-oriented mindset with a continuous improvement approach;
We offer a competitive salary range of $45,000 - $65,000 per annum, commensurate with experience, as well as opportunities for growth and development within our global organization. Apply today to take the next step in your career
Job Highlights:
- Competitive salary: $45,000 - $65,000 per annum;
- Opportunities for growth and development;
- Work-life balance in a dynamic environment;
- Chance to make a meaningful impact in cancer diagnostics.
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