Customer Service Representative

hace 3 semanas


Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completo
Company Overview

Leica Biosystems is a global leader in cancer diagnostics, driven by a mission to advance cancer diagnostics and improve lives. Our comprehensive portfolio spans from biopsy to diagnosis, providing easy-to-use and reliable solutions that enhance workflow efficiency and diagnostic confidence.

About the Role

We are seeking a highly skilled Customer Care Specialist to provide exceptional support to our customers and sales teams. As a key member of our team, you will be responsible for achieving financial and customer satisfaction objectives, working closely with internal stakeholders and external partners.

Main Duties and Responsibilities
  • Receive and respond to customer requests for price quotations, purchase orders, and order changes via various media channels.
  • Maintain rapport with customers to deliver exceptional service and support in all interactions.
  • Utilize tools such as SAP and Sales Force to process quotations, transfer orders, and track inventory levels.
  • Collaborate with Business Units to ensure timely delivery and minimize open orders at month-end.
Key Requirements
  • Fluent Spanish and English language skills, with strong time management and organizational abilities.
  • Experience with SAP/ERP systems, preferably in the biomedical or healthcare sector.
  • Continuous improvement mindset, with a strong focus on customer orientation and continuous learning.
Compensation and Benefits

We offer a competitive salary range of €45,000 - €55,000 per annum, depending on experience, plus additional benefits, including:

  • A comprehensive health insurance package.
  • Professional development opportunities and training programs.
  • A dynamic and supportive work environment.

Join our team today and contribute to accelerating the real-life impact of tomorrow's science and technology.



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