Customer Experience Coordinator
hace 2 días
At Leica Biosystems, our mission is to advance cancer diagnostics and improve lives. As a global leader in cancer diagnostics, we offer the most comprehensive portfolio from biopsy to diagnosis.
About the RoleWe are seeking an experienced Sales Support Specialist to join our team in Barcelona. This is an on-site role that requires strong communication skills and attention to detail.
Main Responsibilities:- Receive and process sales orders, quotes, and purchase orders from customers and dealers
- Maintain excellent customer relationships through effective communication and issue resolution
- Use internal tools and SAP to manage orders, track inventory, and ensure timely delivery
- Collaborate with Business Units to coordinate shipments and resolve logistics issues
- Monitor credit status and payment methods for customers
- Process sales orders and invoices within defined timelines
- Provide quotations and support to customers as needed
To succeed in this role, you will need:
- A strong background in sales or customer service
- Excellent communication and organizational skills
- Ability to work independently and as part of a team
- Familiarity with SAP and other sales software
- Strong analytical and problem-solving skills
We offer a competitive salary of €45,000 - €55,000 per annum, depending on experience, plus benefits including:
- Health insurance
- Pension scheme
- Generous holiday allowance
- Opportunities for professional growth and development
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