Front Desk Coordinator for Hotel Operations
hace 2 días
Company Overview: Barceló Group is a leading hotel chain founded in 1931 by Simón Barceló. With over 270 hotels across 24 countries, we have established ourselves as the 2nd largest chain in Spain and one of the top 30 worldwide. Our commitment to guest satisfaction and team well-being has earned us the prestigious 'Best Hotel Management Company in the World' award.
Job Summary: We are seeking an experienced Front Desk Coordinator to join our team at Barceló Sants in Barcelona, Spain. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring seamless check-in and check-out processes.
Responsibilities: The successful candidate will be responsible for organizing all tasks related to the front desk department, including:
- Formalizing arrivals (check-in) and welcoming guests
- Formalizing departures (check-out) and bid farewell to clients
- Providing attentive customer service via phone and in-person
- Handling concierge and luggage services
- Reviewing reservations
- Auditing overnight operations
- Performing other tasks assigned by the front office manager
Requirements: To be successful in this role, you will need:
- A degree in Tourism or Marketing, with specific training in quality tourism
- A minimum of 2 years of experience in customer-facing roles within the hospitality industry
- Proficiency in English, with additional languages being a plus
- Knowledge of office software, hospitality management systems, CRM, and ISO standards
Benefits: As a member of our team, you can expect:
- A dynamic, collaborative, and responsible work environment
- Geographical mobility and opportunities for professional growth
- Access to comprehensive training programs tailored to your position
- Exclusive discounts on hotels and travel for you, your family, and friends
- Health insurance policy with numerous benefits
- Ongoing discounts with leisure companies and product/service providers
- Special agreements with training and business schools
Estimated Salary: €25,000 - €35,000 per annum, depending on experience and qualifications.
-
Front Desk Coordinator
hace 7 días
Madrid, Madrid, España Axa A tiempo completoFront Desk CoordinatorAs a Front Desk Coordinator at AXA XL, you will be the first point of contact for visitors and staff, providing a positive and welcoming work environment. Your responsibilities will include managing the front desk, handling phone calls, and assisting with administrative tasks. Key Responsibilities:Manage front desk operations, including...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Ciee A tiempo completoJob SummaryThe Front Desk Coordinator is a key member of the CIEE team, responsible for providing exceptional support to participants and visitors at the CIEE Center. This role requires a warm and welcoming demeanor, as well as strong organizational skills to manage the day-to-day operations of the front desk.Key ResponsibilitiesWelcome CIEE participants and...
-
Front Desk Coordinator
hace 5 días
Madrid, Madrid, España Barceló Group A tiempo completoAre you looking for a challenging and rewarding role in the hospitality industry? Look no further than our Front Desk Coordinator position at Barceló Hotel Group!About Us:Barceló Hotel Group is a leading hotel chain with over 90 years of experience, operating in 24 countries and boasting an impressive portfolio of 4 and 5-star hotels. We pride ourselves on...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Axa A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team in Madrid, Spain. As a key member of our office, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.Key ResponsibilitiesAct as the first point of contact for visitors, clients,...
-
Front Desk Coordinator
hace 3 días
Madrid, Madrid, España Barceló Group A tiempo completoCompany OverviewBarceló Group is a family-owned company with over 90 years of experience in the hospitality industry. Founded in 1931 by Simón Barceló, our expansion to major destinations worldwide has allowed us to become one of the top 30 hotel chains globally. We operate under four brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels &...
-
Front Desk Coordinator
hace 5 días
Madrid, Madrid, España Barceló Group A tiempo completoCompany OverviewBarceló Group is a family-owned hospitality company founded in 1931 by Simón Barceló. With over 90 years of experience, we have established ourselves as one of the top hotel chains in the world, boasting 270 urban and resort hotels across 24 countries.About the RoleWe are seeking a highly skilled Front Desk Coordinator to join our team at...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Xl Catlin A tiempo completoJob Summary:As a Front Desk Coordinator at AXA XL, you will be the first point of contact for visitors and employees, providing a warm and welcoming environment. Your role will involve managing the front office reception, including accepting and distributing deliveries, taking and directing calls, and managing security passes for staff and visitors.Key...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Axa A tiempo completoAs a Front Desk Coordinator at AXA XL, you will be the first point of contact for visitors and employees, providing a warm and welcoming environment. Your role will involve managing the front office reception, including accepting and distributing deliveries, handling phone calls, and issuing security passes.Key responsibilities include:Welcoming and hosting...
-
Receptionist - Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Xl Catlin A tiempo completoJob Summary:As a Receptionist - Front Desk Coordinator, you will be the first point of contact for visitors and employees, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling phone calls, and assisting with administrative tasks.Key Responsibilities:Front Desk: Greet visitors and employees, providing a...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Axa A tiempo completoJob SummaryAs a Front Desk Coordinator at AXA XL, you will be responsible for providing exceptional customer service and ensuring a positive work environment for employees and visitors. This role involves managing the front office reception, handling phone calls, and providing administrative support to the team.Key Responsibilities• Manage the front desk...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Xl Catlin A tiempo completoJob SummaryAs a Front Desk Coordinator at AXA XL, you will be responsible for providing exceptional customer service and creating a positive work environment for employees and visitors. Your friendly and personable demeanor will make you the face of the business, welcoming and hosting guests with ease.Key ResponsibilitiesManage the front desk, including...
-
Front Desk Coordinator
hace 1 mes
Madrid, Madrid, España Axa A tiempo completoJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator. This role will be responsible for providing exceptional service to our clients and colleagues, ensuring a positive and welcoming experience for all.Key ResponsibilitiesManage the front desk and reception area, ensuring a clean and...
-
Front Desk Receptionist
hace 3 semanas
Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completoFront Desk Receptionist Job SummaryWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Four Seasons Hotel Madrid. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our guests.Main Responsibilities:Assist...
-
Front Desk Operations Manager
hace 4 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoJob SummaryAs a Front Desk Attendant at Accor Hotels, you will be responsible for managing day-to-day operations of the Front Office Department service. This role requires a strong focus on delivering exceptional guest experiences and ensuring seamless interactions with all departments.Key ResponsibilitiesProvide exceptional guest service, ensuring a warm...
-
Hotel Front Desk Representative
hace 2 días
Madrid, Madrid, España Barceló Group A tiempo completoHotel Front Desk Representative Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Barceló Sants in Barcelona, Spain. As part of the Barceló Group, we offer a unique opportunity to work in a fast-paced and dynamic environment with a global presence.Company OverviewBarceló Hotel Group is...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Xl Catlin A tiempo completoJob Description:As a Front Desk Coordinator at AXA XL, you will be responsible for providing exceptional customer service and ensuring a positive work environment for employees and visitors. Your primary role will be to act as the face of the business, welcoming and hosting guests, and handling all aspects of front office reception, including accepting and...
-
Front Desk Coordinator
hace 1 mes
Madrid, Madrid, España Empresa Reconocida A tiempo completoWe are seeking a highly skilled Front Desk Coordinator to join our team at Empresa Reconocida. This is an excellent opportunity for a professional with a passion for delivering exceptional customer service to join our dynamic team.Key Responsibilities:Welcome and greet visitors, clients, and employees in a professional and courteous manner.Guide visitors and...
-
Front Desk Associate
hace 2 semanas
Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completoAbout Four Seasons Hotel MadridA historic landmark with modern energy, Four Seasons Hotel Madrid is a dynamic destination in the heart of the capital. With a commitment to luxury and genuine heart, our team creates amazing experiences for our guests, residents, and partners.The Role of Assistant Front Desk AgentWe are seeking an Assistant Front Desk Agent to...
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Axa A tiempo completoJob SummaryWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Axa. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a positive work environment for employees and visitors.Key ResponsibilitiesAct as the face of the business, welcoming and hosting guests...
-
Hotel Front Desk Associate
hace 3 semanas
Madrid, Madrid, España Accorhotel A tiempo completoKey Responsibilities:As an Hotel Front Desk Associate at Accorhotel, you will be the first point of contact for our guests, ensuring a warm and personalized welcome. Your primary duties will include:Managing check-in and check-out proceduresHandling online and phone reservationsAssigning rooms and providing guests with information about hotel facilities and...