Front Desk Operations Manager
hace 2 semanas
Job Summary
As a Front Desk Attendant at Accor Hotels, you will be responsible for managing day-to-day operations of the Front Office Department service. This role requires a strong focus on delivering exceptional guest experiences and ensuring seamless interactions with all departments.
Key Responsibilities
- Provide exceptional guest service, ensuring a warm and welcoming experience for all arrivals, departures, and in-house guests.
- Liaise with all departments to ensure high standards of service are maintained, including housekeeping, food and beverage, and maintenance.
- Establish and maintain effective employee relations, promoting a positive and inclusive work environment.
- Ensure all orders and decisions taken by the Assistant FOM or Duty Manager are strictly followed up.
- Assist with arrival and departure luggage operations to ensure smooth and efficient service.
Requirements
- Secondary / High school education or Diploma in Hotel Management.
- Minimum 1 year of relevant experience in a similar role.
- Excellent reading, writing, and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages an advantage.
What We Offer
As a Front Desk Attendant at Accor Hotels, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
-
Front Desk Coordinator
hace 2 semanas
Madrid, Madrid, España Axa A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team in Madrid, Spain. As a key member of our office, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.Key ResponsibilitiesAct as the first point of contact for visitors, clients,...
-
Front Desk Receptionist
hace 7 días
Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completoFront Desk Receptionist Job SummaryWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Four Seasons Hotel Madrid. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our guests.Main Responsibilities:Assist...
-
Front Desk Manager
hace 3 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Palace a Luxury Collection Hotel Madrid. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key...
-
Front Desk Coordinator
hace 2 semanas
Madrid, Madrid, España Ciee A tiempo completoJob SummaryThe Front Desk Coordinator is a key member of the CIEE team, responsible for providing exceptional support to participants and visitors at the CIEE Center. This role requires a warm and welcoming demeanor, as well as strong organizational skills to manage the day-to-day operations of the front desk.Key ResponsibilitiesWelcome CIEE participants and...
-
Agent-Front Desk-Lead
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoJob SummaryAs a Front Desk Lead Agent at Marriott International, you will play a key role in ensuring seamless guest experiences. Your primary responsibility will be to assist the front desk team in processing payments, resolving guest issues, and maintaining accurate records.Key ResponsibilitiesProcess guest payments, including credit card transactions and...
-
Agent-Front Desk-Lead
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoJob SummaryAs a Front Desk Lead Agent at Marriott International, you will play a key role in ensuring seamless guest experiences. Your primary responsibility will be to assist the front desk team in processing payments, resolving guest issues, and maintaining accurate records.Key ResponsibilitiesProcess guest payments, including credit card transactions and...
-
Front Desk Team Member
hace 3 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoJob Title: Front Desk AttendantCompany Description: Accor Hotels is a global leader in the hospitality industry, offering a unique work environment that values diversity and inclusivity. We strive to create a workplace where every employee feels valued, respected, and empowered to grow.Job Summary:We are seeking a highly motivated and customer-focused Front...
-
Front Desk Agent
hace 3 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob SummaryAs a Front Desk Agent at Marriott International, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include processing guest arrivals and departures, handling guest inquiries and requests, and maintaining the front desk area in a clean and organized manner.Key Responsibilities Process guest...
-
Front Office Manager
hace 4 semanas
Madrid, Madrid, España Pestana Plaza Mayor - Madrid A tiempo completoPestana Plaza Mayor - Madrid Job OpportunityWe are seeking a highly skilled and experienced Front Office Manager to join our team at Pestana Plaza Mayor - Madrid. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and driving business growth.Key Responsibilities:Manage and train Front Office staff to...
-
Front Office Manager
hace 4 semanas
Madrid, Madrid, España Pestana Plaza Mayor - Madrid A tiempo completoPestana Plaza Mayor - Madrid Job OpportunityWe are seeking a highly skilled and experienced Front Office Manager to join our team at Pestana Plaza Mayor - Madrid. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and driving business growth.Key Responsibilities:Manage and train Front Office staff to...
-
Front Desk Assistant
hace 3 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons Hotel MadridFour Seasons Hotel Madrid is a luxurious hotel located in the heart of the city, offering an unforgettable experience for our guests. We are seeking a highly skilled and customer-focused Assistant Front Desk Agent to join our team.The RoleThe Assistant Front Desk Agent will be responsible for providing exceptional service to...
-
Front Desk Associate
hace 1 día
Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completoAbout Four Seasons Hotel MadridA historic landmark with modern energy, Four Seasons Hotel Madrid is a dynamic destination in the heart of the capital. With a commitment to luxury and genuine heart, our team creates amazing experiences for our guests, residents, and partners.The Role of Assistant Front Desk AgentWe are seeking an Assistant Front Desk Agent to...
-
Front Office Manager
hace 4 semanas
Madrid, Madrid, España Pestana Plaza Mayor - Madrid A tiempo completoJob Opportunity at Pestana Plaza Mayor - MadridPestana Plaza Mayor - Madrid is seeking a highly skilled and experienced Front Office Manager to join our team.About the RoleWe are looking for a professional with a passion for hospitality who can lead our Front Office team and deliver exceptional guest experiences.Key ResponsibilitiesManage and train Front...
-
Front Office Manager
hace 4 semanas
Madrid, Madrid, España Pestana Plaza Mayor - Madrid A tiempo completoJob Opportunity at Pestana Plaza Mayor - MadridPestana Plaza Mayor - Madrid is seeking a highly skilled and experienced Front Office Manager to join our team.About the RoleWe are looking for a professional with a passion for hospitality who can lead our Front Office team and deliver exceptional guest experiences.Key ResponsibilitiesManage and train Front...
-
Front Desk Supervisor
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Front Desk SupervisorAt Marriott International, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel's operations, you will be responsible for ensuring exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key Responsibilities:Assist staff with...
-
Front Desk Supervisor
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Front Desk SupervisorAt Marriott International, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel's operations, you will be responsible for ensuring exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key Responsibilities:Assist staff with...
-
Front Desk Hospitality Agent
hace 2 semanas
Madrid, Madrid, España Sonder Inc. A tiempo completoJob Title: Front Desk Hospitality AgentSonder Inc. is seeking a highly skilled and enthusiastic Front Desk Hospitality Agent to join our team. As the face of Sonder, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key Responsibilities:Provide exceptional guest...
-
Receptionist - Front Desk Coordinator
hace 3 semanas
Madrid, Madrid, España Xl Catlin A tiempo completoJob Summary:As a Receptionist - Front Desk Coordinator, you will be the first point of contact for visitors and employees, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling phone calls, and assisting with administrative tasks.Key Responsibilities:Front Desk: Greet visitors and employees, providing a...
-
Front Desk Agent
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoJob Title: Front Desk AgentJoin our team as a Front Desk Agent at Marriott International, Inc. and be part of a dynamic and diverse workforce. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key...
-
Front Desk Agent
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoJob Title: Front Desk AgentJoin our team as a Front Desk Agent at Marriott International, Inc. and be part of a dynamic and diverse workforce. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key...