Front Desk Associate
hace 2 días
About Four Seasons Hotel Madrid
A historic landmark with modern energy, Four Seasons Hotel Madrid is a dynamic destination in the heart of the capital. With a commitment to luxury and genuine heart, our team creates amazing experiences for our guests, residents, and partners.
The Role of Assistant Front Desk Agent
We are seeking an Assistant Front Desk Agent to join our Front Office Team. This high-profile department is responsible for providing a smooth arrival and departure experience for our guests. The Assistant Front Desk Agent will assist in checking in guests, arranging luggage delivery, and handling guest interactions with the highest level of hospitality and professionalism.
Responsibilities include:
- Assist in checking in guests in an efficient and friendly manner
- Arrange for luggage to be delivered to guest room
- Assist in escorting guests to rooms and explaining hotel facilities
- Check guests out of the hotel
- Handle all guest interactions with the highest level of hospitality and professionalism
Our ideal candidate will have excellent personal presentation and interpersonal skills, good problem-solving ability, and proficiency in Hotel property management systems. Fluency in reading, writing, and spoken English and Spanish is required. Apply now to be part of a world-class employee experience and company culture.
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