Front Desk Associate

hace 2 semanas


Madrid, Madrid, España Accor A tiempo completo

Welcome to a role that allows you to be at the heart of the life of a hotel and to open the doors to a fulfilling daily life within an international group.

As a Front Desk Associate, you will ensure a personalized and warm welcome to our guests, making their stay as impeccable and unforgettable as possible.

You will be responsible for managing online and phone reservations, welcoming guests upon their arrival, and assigning rooms.

Additionally, you will provide information about our hotel, available rooms, rates, and amenities, as well as respond to clients' complaints and liaise with our housekeeping staff to ensure all rooms are clean and tidy.

With a strong team spirit and a keen sense of interpersonal skills, you will be attentive to the needs of guests and contribute to making their stay as enjoyable as possible.

Fluent in English and Spanish, you will be able to communicate effectively with guests and colleagues alike.

By joining us as a Front Desk Associate, you will become an integral part of our team and have the opportunity to grow and develop within the company.

We offer a range of benefits, including development and career opportunities, benefits according to the role, and Accor discounts card.

At Accor, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds.

So why wait? Apply now and take the first step towards a fulfilling career with Accor.


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