Customer Care Specialist
hace 1 mes
We are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide timely and effective customer service to clients via phone, email, and chat
- Manage client inquiries and resolve issues in a professional and courteous manner
- Process client bookings and ensure accurate and timely communication
- Collaborate with internal teams to ensure seamless customer experience
- Develop and maintain strong relationships with clients to drive loyalty and retention
- Experience in customer service or admissions in the language education industry
- Proficient in Microsoft Office and ability to learn new systems quickly
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Fluency in Italian (C1/C2) and high English proficiency
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Discounts on medical insurance and free language courses abroad
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Customer Care Specialist
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Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Summary:Alpadia Language Schools is seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless admissions operations, and...
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Customer Care Specialist
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Barcelona, Barcelona, España Kaplan International A tiempo completo{"title": "Customer Care Specialist", "description": "Job OverviewWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our direct clients, ensuring their needs are met and...
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Customer Care Specialist
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Barcelona, Barcelona, España Kaplan International A tiempo completo{"title": "Customer Care Specialist", "description": "Job OverviewWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our direct clients, ensuring their needs are met and...
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Customer Care Specialist
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Customer Care Specialist
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Customer Care Specialist
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Barcelona, Barcelona, España ALPADIA Language Schools SA A tiempo completoAbout the RoleWe are seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. Your main tasks will include:Admissions for direct...
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