Empleos actuales relacionados con Customer Care Specialist - Barcelona, Barcelona - Kaplan International
-
Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoCustomer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
-
Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoCustomer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Summary:Alpadia Language Schools is seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless admissions operations, and...
-
Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our Flemish-speaking customers, ensuring a seamless onboarding experience and resolving any technical issues that may arise.Key Responsibilities:Delight...
-
Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoWe are seeking a highly skilled Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.This is a full-time, permanent position offering the opportunity to develop your skills in an international environment, in the exciting field of language travel.As a Customer Care Specialist, you will be responsible for operating the...
-
Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleThe Amadeus Customer Care Management (CCM) team is seeking a dedicated Customer Care Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our strategic customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary customer care...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Description:We are seeking a highly motivated and organized Customer Care Specialist to join our team at Alpadia Language Schools. As a key member of our B2C Customer Care Team, you will be responsible for providing exceptional customer service to our direct clients, ensuring a seamless experience from booking to...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoCustomer Care TeamAt Qonto, we're committed to delivering exceptional customer experiences. As a Customer Care Onboarding Specialist, you'll play a crucial role in ensuring our Dutch customers have a seamless onboarding process. Your technical expertise and passion for customer support will make you a valuable asset to our team.Key Responsibilities:Provide...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoJob Title: Customer Care Specialist - Language TravelJob Summary:We are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring a seamless and enjoyable...
-
Customer Care Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in ensuring a seamless onboarding experience for our customers.As a Customer Care Onboarding Specialist, you will be responsible for providing exceptional support to our...
-
Customer Care Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in establishing our presence in the Netherlands and ensuring seamless onboarding and exceptional support for our new customers.As a Customer Care Onboarding Specialist, you will...
-
Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Amex A tiempo completoAt American Express, we're committed to delivering world-class customer service. As a Customer Care Specialist, you'll play a critical role in helping our customers achieve their goals.Responsibilities include:Processing new account applications in line with anti-money laundering regulationsDelivering exceptional customer service through inbound, outbound...
-
Customer Care Specialist for DACH Market
hace 3 semanas
Barcelona, Barcelona, España Tripadvisor Llc A tiempo completoCustomer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide high-quality customer service to clients via...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España ALPADIA Language Schools SA A tiempo completoAbout the RoleWe are seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. Your main tasks will include:Admissions for direct...
-
Customer Care Onboarding Specialist
hace 1 mes
Barcelona, Barcelona, España Penta A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our dynamic team in Barcelona. As a key member of our Italian onboarding team, you will play a crucial role in delivering exceptional customer experiences for Qonto's Italian customers.Key ResponsibilitiesGuide Italian customers through the account opening process,...
-
Customer Care Onboarding Specialist
hace 1 mes
Barcelona, Barcelona, España Penta A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our dynamic team in Barcelona. As a key member of our Italian onboarding team, you will play a crucial role in delivering exceptional customer experiences for Qonto's Italian customers.Key ResponsibilitiesGuide Italian customers through the account opening process,...
-
Travel Customer Care Specialist
hace 1 día
Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completoTravel Customer Care Specialist Job DescriptionAbout the Company:We are a leading provider of customer care solutions for the travel industry. Our team is dedicated to delivering exceptional customer experiences through innovative technology and human-centric approach.Job Summary:Provide customer support via email and phone for a prestigious travel...
-
Customer Care Specialist
hace 3 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout QontoQonto is a leading online business account provider that offers innovative products and services to SMEs and freelancers. Our mission is to make day-to-day banking easier and more efficient for our customers.Job DescriptionWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our team in the Netherlands. As a key...
-
Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Alpadia Language Schools Sa A tiempo completoJob Description:We are seeking a highly skilled Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. As a key member of our team, you will be responsible for operating the day-to-day admissions operations and service functions for Kaplan International Languages and Alpadia programs.Main Responsibilities:Admissions for direct...
Customer Care Specialist
hace 1 mes
We are seeking a highly skilled and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain.
As a key member of our team, you will be responsible for providing exceptional customer service to our direct clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Admit direct clients and serve as their primary point of contact after sales confirmation
- Enter student information into our booking systems
- Confirm bookings within 24 working hours (48 hours during peak season)
- Support customers with inquiries via calls or emails
- Collect payments and necessary student pre-arrival information
- Establish and maintain high levels of trust with customers
- Help clients navigate our student portal
- Manage complaints and escalate to management as needed
- Process extensions and check availability for summer camps and adult schools
- Collaborate with sales, customer care, operations, schools, and finance departments
To succeed in this role, you will need:
- Experience in customer service and/or admissions in travel and tourism or language education
- Proficiency in Microsoft Office
- German language proficiency (C1/C2) with high English proficiency; other languages a plus
- Outstanding organizational skills
- Ability to prioritize effectively and meet tight deadlines
- Excellent written and verbal communication skills
- Sales and service orientation
- DNI/NIE and Social Security already processed
We offer a full-time, permanent position with:
- Opportunities to develop skills in an international environment
- Flexible working policy
- A dynamic and young work atmosphere
- An environment that values corporate ethics and sustainable development
- Discounts on medical insurance
- Free language courses abroad annually
- Competitive salary
- Lunch vouchers
- Free coffee and tea
- Free breakfast on Mondays and fresh fruit on Thursdays
