Customer Experience Associate with Amazon
hace 1 semana
We are seeking a highly motivated and customer-focused Account Health Support Specialist to join our team in Barcelona, Spain. In this role, you will be responsible for providing top-notch support to Amazon's Selling Partners via phone and email, using your excellent communication and interpersonal skills to build strong relationships and provide tailored solutions.
Responsibilities:- Provide exceptional customer service to Amazon's Selling Partners via phone and email.
- Manage high volumes of inbound and outbound calls and emails.
- Investigate and resolve complex account-related issues.
- Collaborate with internal stakeholders to achieve business objectives.
- Bachelor's degree or equivalent in a related field.
- Minimum 2 years of experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment.
The estimated salary for this role is €45,000 per annum, which includes a base salary and benefits package.
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