Customer Experience Associate with Amazon

hace 1 semana


Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo
About the Job:

We are seeking a highly motivated and customer-focused Account Health Support Specialist to join our team in Barcelona, Spain. In this role, you will be responsible for providing top-notch support to Amazon's Selling Partners via phone and email, using your excellent communication and interpersonal skills to build strong relationships and provide tailored solutions.

Responsibilities:
  • Provide exceptional customer service to Amazon's Selling Partners via phone and email.
  • Manage high volumes of inbound and outbound calls and emails.
  • Investigate and resolve complex account-related issues.
  • Collaborate with internal stakeholders to achieve business objectives.
Requirements:
  1. Bachelor's degree or equivalent in a related field.
  2. Minimum 2 years of experience in customer-facing roles.
  3. Excellent communication and interpersonal skills.
  4. Strong analytical and problem-solving skills.
  5. Ability to work in a fast-paced environment.
Estimated Salary:

The estimated salary for this role is €45,000 per annum, which includes a base salary and benefits package.

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