Customer Service Representative in Madrid

hace 1 semana


Madrid, Madrid, España Blu Selection A tiempo completo
Customer Service Representative Opportunity in Madrid

We are seeking a dedicated and empathetic Customer Service Representative to join our team in Spain's vibrant capital, Madrid. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to our clients' customers.

Key Responsibilities:
  • Provide timely and effective support to customers through various communication channels
  • Identify and resolve customer issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Participate in ongoing training and development to enhance customer service skills
Requirements:
  • Native level of German and advanced level of English
  • Knowledge of IT platforms, equipment, and applications
  • Previous experience in sales (up-selling and cross-selling)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Full-time permanent contract with a competitive salary
  • Opportunity to work with an international company
  • Open-minded and employee-oriented working environment
  • Career development opportunities

As a valued member of our team, you will have the opportunity to work with a global leader in the BPO industry, supporting operational needs for clients and delivering exceptional customer experiences. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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