German Customer Service Representative in Madrid
hace 2 días
We are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our clients in both German and English.
Key Responsibilities:- Provide timely and professional responses to customer inquiries via phone, email, and chat.
- Resolve customer issues related to account management, product inquiries, troubleshooting, and other service-related requests.
- Assist customers with navigating our products and services, including handling order changes, cancellations, and refunds.
- Collaborate with internal teams to escalate and resolve complex customer concerns.
- Provide insights and feedback on recurring issues to enhance service quality.
- Native German speaker with B2/C1 English proficiency.
- Must reside in Madrid and be able to work on-site during the first 6 weeks.
- Previous experience in customer service is an advantage.
- Strong communication and problem-solving abilities.
- Ability to work autonomously after the training period and provide remote support.
- Excellent organizational skills and attention to detail.
- Comfortable using technology and learning new systems quickly.
- Hybrid work model: On-site for the first 6 weeks, followed by remote work.
- Competitive salary with opportunities for advancement.
- Comprehensive training to ensure your success.
- Work in a diverse and international environment.
- Collaborative and supportive team culture.
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German Customer Service Representative in Madrid
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Title: German Customer Service Representative in MadridWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key Responsibilities:Customer...
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German Customer Service Representative in Madrid
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