German Customer Service Representative in Madrid

hace 2 días


Madrid, Madrid, España Cross Border Talents A tiempo completo
Job Overview

We are seeking a highly skilled German Customer Service Specialist to join our team in Madrid. As a key member of our customer service team, you will be responsible for providing exceptional service to our German-speaking clients through various communication channels.

Responsibilities
  • Provide customer service related to banking issues, account opening, access password locks, transfers, and other banking-related topics.
  • Manage back office tasks such as responding to emails, WhatsApp messages, and other customer inquiries.
  • Offer banking products and services to our clients, ensuring they are aware of our innovative digital banking solutions.
  • Ensure compliance with regulatory requirements, transparency, and client protection standards.
  • Report and follow up on any anomalies or issues that arise during the application process.
  • Meet quality standards and sales objectives set by the company.
Requirements
  • Native or near-native proficiency in German (C2 level).
  • Excellent English language skills (C1 level).
  • Relevant studies in Business Administration, Mathematics, or Law.
  • Proficiency in MS Office (Excel, Word, PowerPoint, Access).
  • Experience in banking is a plus, but not mandatory.
Benefits
  • Part-time schedule with 38.5 hours per week, Monday to Sunday (2 days off per week).
  • Competitive salary of 20,730 euros gross annually.
  • 32 calendar days of annual vacation.
  • Opportunity to work with the largest service provider in the world.
  • Indefinite contract.
  • Referral program with a bonus of up to 2,000 euros.

If you are a motivated and customer-focused individual with a passion for German language and culture, we encourage you to apply for this exciting opportunity.



  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Title: German Customer Service Representative in MadridWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key Responsibilities:Customer...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Title: German Customer Service Representative in MadridWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key Responsibilities:Customer...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our clients in both German and English.Key Responsibilities:Provide timely and professional responses to customer inquiries via...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our clients in both German and English.Key Responsibilities:Provide timely and professional responses to customer inquiries via...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our German-speaking clients via phone, email, and chat.Key ResponsibilitiesCustomer Support: Provide timely and professional...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Join Our Team as a German Customer Service Representative in PortugalWe are looking for a highly motivated and customer-focused individual to join our team as a German Customer Service Representative in Portugal. As a representative of Cross Border Talents, you will be responsible for providing exceptional customer service to our German-speaking...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Join Our Team as a German Customer Service Representative in PortugalWe are looking for a highly motivated and customer-focused individual to join our team as a German Customer Service Representative in Portugal. As a representative of Cross Border Talents, you will be responsible for providing exceptional customer service to our German-speaking...


  • Madrid, Madrid, España Recruit4Work SL A tiempo completo

    {"h1": "Customer Service Representative - German Market", "p": "Are you looking for a new challenge in the financial services industry? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the German market. In this role, you will be responsible for providing top-notch service to our...


  • Madrid, Madrid, España Recruit4Work SL A tiempo completo

    {"h1": "Customer Service Representative - German Market", "p": "Are you looking for a new challenge in the financial services industry? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the German market. In this role, you will be responsible for providing top-notch service to our...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job OverviewWe are seeking a highly skilled German Customer Service Specialist to join our team in Madrid. As a key member of our customer service team, you will be responsible for providing exceptional service to our German-speaking clients through various communication channels.ResponsibilitiesProvide customer service related to banking issues, account...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job OverviewWe are seeking a highly skilled German Customer Service Specialist to join our team in Madrid. As a key member of our customer service team, you will be responsible for providing exceptional service to our German-speaking clients through various communication channels.ResponsibilitiesProvide customer service related to banking issues, account...


  • Madrid, Madrid, España Chegg Busuu A tiempo completo

    Customer Service RepresentativeJoin Chegg Busuu, a leading EdTech company, as a Customer Service Representative and be part of a dynamic team that empowers people through languages.About the RoleWe are seeking a motivated and talented Customer Service Representative to handle customer inquiries in English and either German, French, or Polish. As a key member...


  • Madrid, Madrid, España Chegg Busuu A tiempo completo

    Customer Service RepresentativeJoin Chegg Busuu, a leading EdTech company, as a Customer Service Representative and be part of a dynamic team that empowers people through languages.About the RoleWe are seeking a motivated and talented Customer Service Representative to handle customer inquiries in English and either German, French, or Polish. As a key member...


  • Madrid, Madrid, España Chegg Busuu A tiempo completo

    Customer Service RepresentativeJoin Chegg Busuu, a leading EdTech company, as a Customer Service Representative and be part of a dynamic team that empowers people through languages.About the RoleWe are seeking a motivated and talented Customer Service Representative to handle customer inquiries in English and either German, French, or Polish. As a key member...


  • Madrid, Madrid, España Chegg Busuu A tiempo completo

    Customer Service RepresentativeJoin Chegg Busuu, a leading EdTech company, as a Customer Service Representative and be part of a dynamic team that empowers people through languages.About the RoleWe are seeking a motivated and talented Customer Service Representative to handle customer inquiries in English and either German, French, or Polish. As a key member...