Customer Support Expert with German Language Proficiency

hace 5 días


Barcelona, Barcelona, España Fleetone Solutions S.L. A tiempo completo

Fleetone Solutions S.L. is a small, dynamic B2B company that develops top-notch Fleet Management software for organizations with over 100 vehicles.

We're seeking a highly skilled Customer Support Hero who can communicate effectively in German and thrive in an IT-driven environment. The ideal candidate will be fluent in English, possess excellent organizational skills, and have experience working with IT systems and customer support tools.

Key Responsibilities:

  • Customer Support: Provide top-notch assistance to our clients, resolving issues and ensuring seamless interactions within our IT system.
  • Invoicing: Manage invoicing processes accurately and efficiently, maintaining a high level of precision.
  • Proposal Writing: Craft compelling proposals that showcase the value of our services to prospective clients.
  • Client Relations: Foster strong relationships with our customers, understanding their needs and providing tailored solutions.

Requirements:

  • Excellent communication skills in German and English
  • Strong organizational skills, with the ability to juggle multiple tasks
  • Experience with IT systems and customer support tools
  • A knack for writing, with the ability to create clear, compelling proposals and emails

What We Offer:

  • A dynamic, growing team that values your input and offers opportunities for growth and development
  • A flexible work environment, with fixed hours from Monday to Friday and the option to work remotely
  • A chance to be part of a successful company with no end in sight, offering extensive training and resources for personal growth
  • An estimated salary range of €45,000 - €60,000 per year, commensurate with experience and qualifications

We are looking for someone with a positive attitude, a passion for problem-solving, and a commitment to delivering exceptional results. If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.



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