Norwegian Customer Support Specialist for Bank Industry
hace 1 semana
Company Overview
\Job Squad offers an exciting opportunity to work in a dynamic environment. With its focus on customer satisfaction and quality service, this company has something for everyone who shares the same passion.
\Salary: $45,000 per year, paid bi-weekly
\Job Description
\As a customer support agent/representative at Job Squad, you will primarily handle inbound calls and emails, as well as live chat with customers. Your daily tasks will include managing different volumes of projects and ensuring all project efficiency and quality standards are met.
\Required Skills and Qualifications
\To excel in this role, you should speak Norwegian at a native level and be fluent in English (B2). Experience in customer care is a plus. You need to have an absolutely clean credit record (no records of non-payment). Additionally, you should possess good computer handling skills and excellent problem-solving abilities with the capability to research and identify relevant information. Strong communication and negotiation skills, along with being service-oriented, professional, and thorough, are also essential.
\Benefits
\We offer performance bonuses, paid training and education, relocation payment (flight ticket and one month accommodation), gym membership, potentially Spanish lessons, development opportunities, public health insurance, and regular company activities including hiking, team building, and BBQs.
\Others
\Please note that you need to relocate to Malaga within a month and that we estimate your total cost of living in Malaga to be around $35,000 per year. This includes rent, food, transportation, and other expenses. We encourage you to research the city and consider these costs before applying.
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