Norwegian Customer Support Specialist

hace 1 día


Barcelona, Barcelona, España Cross Border Talents A tiempo completo

Welcome to Cross Border Talents, a dynamic and forward-thinking company dedicated to empowering your career journey. We are currently seeking a highly skilled Norwegian Customer Support Specialist to join our team.

Key Responsibilities

The successful candidate will be responsible for delivering exceptional customer service, ensuring the highest level of satisfaction through accurate information provision, timely order follow-up, and effective communication. Key tasks include:

  • Providing detailed and precise information to customers in a clear and concise manner.
  • Logging and tracking orders or requests to ensure seamless execution.
  • Maintaining high levels of customer satisfaction by continuously monitoring and improving services.
  • Delivering top-notch post-sales support, addressing logistics, warranties, refunds, and other customer inquiries.
  • Capturing essential data elements in CRM systems as per client requirements, policies, and procedures.
Requirements

To excel in this role, you will need to possess:

  • Fluency in English and native-level proficiency in Norwegian.
  • Exceptional communication skills, enabling effective interactions with diverse customer groups.
  • A strong team player with a drive for success and a commitment to delivering outstanding results.
  • Prior experience in similar positions is highly valued.
Compensation and Benefits

We offer an attractive compensation package, including:

  • An annual salary of €18,461, complemented by a yearly bonus of €1,500.
  • Ticket Restaurant benefits, providing €1,100 annually.
  • A comprehensive relocation package, covering up to €500 for flights and assistance with finding accommodation.
  • A Monday-to-Friday schedule from 9:00 AM to 6:00 PM, offering a great work-life balance.
About Us

Cross Border Talents is a leading provider of talent solutions, dedicated to connecting top professionals with exciting opportunities. Our mission is to empower individuals to reach their full potential and thrive in their careers. If you're passionate about delivering exceptional customer service and eager to grow with a dynamic company, we encourage you to explore this opportunity further.



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