Client Success Strategist

hace 3 semanas


Madrid, Madrid, España Adaptive Teams A tiempo completo

Are you a seasoned professional with exceptional relationship-building skills and a knack for delivering results-driven marketing strategies?
We're seeking an experienced Client Success Strategist to join our fast-paced team at Adaptive Teams, where you'll be the primary point of contact for our clients, driving their success through strategic insights and collaboration.

About the Role

This is a highly sought-after position that offers a unique blend of client-facing responsibilities, strategic planning, and creative problem-solving. As a key member of our team, you'll have the opportunity to make a meaningful impact on our clients' businesses and contribute to our company's continued growth and success.

Responsibilities
  • Be the primary point of contact for clients, managing relationships and ensuring satisfaction.
  • Understand client goals and work closely with internal teams to deliver targeted solutions.
  • Provide regular performance updates, reports, and actionable insights to drive business growth.
  • Troubleshoot client concerns and offer tailored marketing solutions to address their needs.
  • Stay up-to-date on industry trends to provide strategic advice and help clients stay ahead of the competition.

You'll be responsible for ensuring projects are delivered on time, on budget, and meet or exceed client expectations. This includes identifying opportunities for account growth and upselling additional services to drive revenue growth.

Requirements

To succeed in this role, you'll need:

  • Proven experience in account management, preferably in a digital marketing agency setting.
  • A solid understanding of digital marketing platforms, including Meta and Google Ads.
  • Exceptional communication and relationship-building skills, with the ability to build strong rapport with clients and colleagues alike.
  • The ability to juggle multiple accounts while maintaining organization and attention to detail.
  • A problem-solving mindset and creativity in delivering innovative solutions.
  • Comfort working in a fast-paced environment with tight deadlines.

As a Client Success Strategist at Adaptive Teams, you can expect a competitive salary range of $80,000 - $110,000 per year, depending on your level of experience and qualifications. We also offer a comprehensive benefits package, including remote work options, 15 paid leave days, quarterly bonuses, and a yearly salary increase policy based on performance. If you're passionate about delivering exceptional client experiences and driving business growth, we encourage you to apply for this exciting opportunity.

About Us

At Adaptive Teams, we're dedicated to creating pathways to success for our employees and clients alike. Our team is passionate about innovation, growth, and making a positive impact in the digital marketing space. If you share our values and are looking for a challenging and rewarding career opportunity, we'd love to hear from you.



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