Client Success Representative
hace 6 días
David Kennedy Recruitment is partnering with a leading Outsourcing/BPO company to find a talented German-speaking Client Success Representative to join their team in Valencia, Spain.
Job OverviewThis role offers an exciting opportunity to take on more responsibility in project design and work on a new fintech scale-up project. As a key member of the team, you will be supporting B2B customers through various channels, including phone, email, and chat.
Key Responsibilities:- Serve B2B customers with professionalism and expertise.
- Communicate effectively to find solutions to customer inquiries.
- Collaborate with colleagues to enhance customer experience.
- Utilize latest technology and AI integrations to drive innovation.
- Handle payment inquiries and troubleshoot issues.
To succeed in this role, you should possess:
- Native-level German and fluent English skills.
- Excellent communication and problem-solving abilities.
- A passion for innovation and technology integration.
- Proactivity and a solution-oriented mindset.
- A technical background or proficiency in computers.
You'll enjoy a range of benefits, including:
- Spanish and mindfulness classes.
- Great Friday evening drinks and fitness bootcamps.
- Opportunities to develop your professional skills and contribute to a close-knit team.
- An international working environment with diverse nationalities.
- Free lunch and breakfast at the office.
Estimated salary: €35,000 - €45,000 per year, depending on experience.
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