Sales Operations Manager

hace 2 días

Madrid, Madrid, España Expedia A tiempo completo
Job Title: Sales Operations Manager - Commercial Strategy

Expedia Group is seeking a highly skilled Sales Operations Manager to join our Commercial Strategy team. As a Sales Operations Manager, you will be responsible for driving the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve, and implement our sales processes.

Key Responsibilities:
  • Own the sales process component ('the what') of the Sales Blueprint by reviewing the sales cycle and process, establishing what can be improved, and working closely with key stakeholders to enable changes in our sales process, especially with the Salesforce.
  • Streamline the sales process by proactively proposing new processes, prioritizing automation, and sharing best practices.
  • Analyze data and use key metrics as well as stakeholder feedback to measure effectiveness and uncover areas for improvement of the sales process.
  • Drive adoption and compliance of the concepts defined in Blueprint.
  • Implement a regular and ongoing cycle of updating the blueprint sales process based on business changes, insights, and feedback to ensure the blueprint remains relevant in our fast-growing business.
Requirements:
  • Prior experience in sales operations and process improvement in a B2B organization and/or travel industry.
  • Robust understanding of Salesforce and how it can enable and add value to the sales cycle.
  • Ability to think like a salesperson and understand the B2B sales process and the opportunities and challenges surrounding it.
  • Strong ability to simplify complex operations and data and effectively communicate this to leaders across all levels of our organization.
  • Knowledge of how to develop project plans, define timeframe, and prioritize tasks to achieve project milestones and deliver intended objectives.
What We Offer:
  • A dynamic and fast-paced work environment with a talented team of professionals.
  • Opportunities for growth and development in a rapidly evolving industry.
  • A comprehensive benefits package, including exciting travel perks, generous time-off, parental leave, and career development resources.

Expedia Group is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive work environment with a diverse workforce.

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