Sales Operations Manager

hace 4 semanas

Madrid, Madrid, España iRobot A tiempo completo

Overview

We are seeking a skilled and knowledgeable Sales Operations Specialist to join our dynamic team at iRobot. In this pivotal role, the Sales Operations Specialist will be tasked with managing and facilitating communication among various internal departments, including Sales, Finance, Operations, and IT, as well as our valued clients, who are leading retailers in the region.

Key Responsibilities

Manage daily operations related to customer fulfillment and sales order processing. Ensure customer satisfaction by addressing inquiries regarding product availability, pricing, and delivery schedules. Act as a liaison between Sales, Finance, and Supply Chain departments, effectively coordinating customer requests and expectations. Collaborate with third-party logistics coordinators to manage outbound orders and logistics requirements. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain control and reporting for internal audits related to Sales Operations.

Required Experience

A minimum of two to three years of experience, preferably with a background in working with Spanish/Iberian retailers in the FMCG sector. Familiarity with EDI systems for integrating messages such as orders, invoices, and credit notes into our ERP. Understanding of service metrics for logistics, including On-Time Delivery (OTD), Fill Rate (FR), and Service Level (SL) metrics. Knowledge of SOX controls relevant to Sales Operations, including pricing and sales order management.

Skills and Competencies

Excellent communication and interpersonal skills, with the ability to foster relationships across all levels of the organization. Self-motivated and proactive, with a strong ability to take initiative and coordinate tasks effectively. Highly organized, flexible, and motivated to achieve results. Collaborative team player, capable of working effectively with various departments and stakeholders. Able to thrive in a fast-paced environment while maintaining a positive attitude.

Educational Background

Degree in Business Administration or a related field. Proficient in Microsoft Excel and experienced in using ERP systems. Fluency in Spanish and Business English is essential.

Additional Information

This position reports to the Operations Manager.

  • Sales Operations Manager

    hace 4 días

    Madrid, Madrid, España ABACUS MEDICINE A tiempo completo

    About the RoleWe are seeking a highly skilled Sales Operations Manager to join our team at Abacus Medicine. As a key member of our organization, you will play a pivotal role in maximizing the efficiency of our sales processes.Key Responsibilities:Develop and Optimize Sales Processes: Design, implement, and refine sales processes to drive business growth and...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España ABACUS MEDICINE A tiempo completo

    About the RoleWe are seeking a highly skilled Sales Operations Manager to join our team at Abacus Medicine. As a key member of our organization, you will play a pivotal role in maximizing the efficiency of our sales processes.Key Responsibilities:Develop and Optimize Sales Processes: Design, implement, and refine sales processes to drive business growth and...

  • Sales Operations Manager

    hace 4 días

    Madrid Centro, Madrid, España Sin nombre A tiempo completo

    About Sin NombreSin Nombre is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily available executive team to help close deals.Job SummaryWe are seeking a highly analytical...

  • Sales Operations Manager

    hace 3 días

    Madrid Centro, Madrid, España Sin nombre A tiempo completo

    About Sin NombreSin Nombre is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily available executive team to help close deals.Job SummaryWe are seeking a highly analytical...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Expedia Group A tiempo completo

    Commercial Strategy Sales Operations ManagerWe are seeking a highly skilled Sales Operations Manager to join our global sales operations team at Expedia Group. As a Sales Operations Manager, you will play a critical role in driving the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve and...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Expedia Group A tiempo completo

    Commercial Strategy Sales Operations ManagerWe are seeking a highly skilled Sales Operations Manager to join our global sales operations team at Expedia Group. As a Sales Operations Manager, you will play a critical role in driving the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve and...

  • Sales Operations Manager

    hace 4 días

    Madrid, Madrid, España Expedia Group A tiempo completo

    Job SummaryExpedia Group is seeking a highly skilled Sales Operations Manager to drive the effectiveness and efficiency of our sales teams. As a key member of our global sales operations team, you will be responsible for reviewing, improving, and implementing our sales processes to ensure they meet the needs of our organization and our partners.Key...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Expedia Group A tiempo completo

    Job SummaryExpedia Group is seeking a highly skilled Sales Operations Manager to drive the effectiveness and efficiency of our sales teams. As a key member of our global sales operations team, you will be responsible for reviewing, improving, and implementing our sales processes to ensure they meet the needs of our organization and our partners.Key...

  • Sales Operations Manager

    hace 4 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business.Key ResponsibilitiesManage the end-to-end installation and maintenance process for Pickup And Return Points.Execute service roll-out on-time.Drive...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business.Key ResponsibilitiesManage the end-to-end installation and maintenance process for Pickup And Return Points.Execute service roll-out on-time.Drive...

  • Sales Operations Leader

    hace 4 semanas

    Madrid, Madrid, España Expedia Group A tiempo completo

    Sales Operations Manager - Strategic InitiativesAre you eager to be part of a team that continuously seeks improvement, embraces action, simplifies processes, and is dedicated to enhancing the operational aspects of sales? If you are a detail-oriented professional with a passion for refining existing practices, we want to hear from you.The global sales...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This position will be responsible for building and maintaining strong relationships with internal and external partners, including service providers, host...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This position will be responsible for building and maintaining strong relationships with internal and external partners, including service providers, host...

  • Mgr, Sales Operations

    hace 2 meses

    Madrid, Madrid, España Expedia Group A tiempo completo

    Sales Operations Manager - Commercial StrategyLooking to join a team that relentlessly strives for better, has a bias to action, aims to simplify everything and is passionate towards the operational side of sales? Are you a process-driven professional with a hunger to improve the status quo? Expedia Partner Solutions' global sales operations team is looking...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This individual will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology...

  • Sales Operations Manager

    hace 3 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will support the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This role will involve building and maintaining strong relationships with internal and external partners, including service providers, host partners, technology and product...

  • Sales Operations Manager

    hace 4 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will play a critical role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This individual will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology...

  • Sales Operations Manager

    hace 4 días

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleThe Sales Operations Manager will support the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business. This role will involve building and maintaining strong relationships with internal and external partners, including service providers, host partners, technology and product...

  • Sales Operations Specialist

    hace 4 semanas

    Madrid, Madrid, España iRobot A tiempo completo

    Overview We are seeking a skilled and knowledgeable Sales Operations Specialist to become a vital part of our Supply Chain team. In this pivotal role, the Sales Operations Specialist will engage with various internal stakeholders, including the Sales Team, Finance, Operations, IT, and our valued customers, which include leading retailers in the region. ...

  • Sales Operations Coordinator

    hace 2 días

    Madrid, Madrid, España iRobot A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Operations Coordinator to join our team at iRobot. As a Sales Operations Coordinator, you will play a critical role in coordinating and liaising with internal stakeholders and customers to ensure seamless sales order management and customer fulfillment.Key ResponsibilitiesOversee the...